amd3dvcacheSvc is causing errors, help needed

Anonymous
2023-04-14T14:25:32+00:00

The description for Event ID 1 from source amd3dvcacheSvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

amd3dvcacheSvc

CreateHelperUserProcess - WTSQueryUserToken Failed failed with 1008

The message resource is present but the message was not found in the message table

CPU: 7800X3D

GPU: 7900XTX

Windows 10

32G DDR5-6000 CL36

This is a fresh build and I'm looking for some help with a few errors. One of which is the above. Any help would be appreciated.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2023-07-06T22:11:18+00:00

    Are you sure this error is causing the crash? Because I see this error in the log too, but I haven't experienced any crash/restart.

    Image

    PC SPECS -

    CPU - 7800x3D

    FAN - Noctua NH-D15 chromax.black

    MB - Asus Rog Strix X670-E-A Gaming Wifi

    GC - AS Rock 6900 XT OC Formula

    SSD - NVME Seagate Firecuda 530 2TB

    RAM G.SKill Trident Z5 NEO RGB 32GB (2x16GB) DDR5 5600 CL30
    PS - Seasonic Focus Plus - 1000W

    I'm not sure if it is or not. It was just something that would happen at the time of the Kernal-Power issue. Just where I was stumped after swapping all these parts and talking to customer support from AMD and ASUS. I am going to remove my 90-degree adapter from Cablemod and I will let you all know if that changes anything on my end. They are having issues with melting again. I'm still waiting for AMD to look over my MSInfo32 and DxDiag reports.

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  2. Anonymous
    2023-07-06T18:49:40+00:00

    Are you sure this error is causing the crash? Because I see this error in the log too, but I haven't experienced any crash/restart.

    Image

    PC SPECS -

    CPU - 7800x3D

    FAN - Noctua NH-D15 chromax.black

    MB - Asus Rog Strix X670-E-A Gaming Wifi

    GC - AS Rock 6900 XT OC Formula

    SSD - NVME Seagate Firecuda 530 2TB

    RAM G.SKill Trident Z5 NEO RGB 32GB (2x16GB) DDR5 5600 CL30
    PS - Seasonic Focus Plus - 1000W

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  4. Anonymous
    2023-07-03T22:41:37+00:00

    Mine typically crashes around 3 times a day. Usually when idle when I go to bed. Nutty stuff.

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  5. Anonymous
    2023-07-03T22:39:52+00:00

    Yeah I'm getting that kernel error.

    Stange things going on just now. Unplugged all my USB devices, reinstalled graphics drivers, and haven't had a crash all evening!

    That was actually part of the troubleshooting steps they gave me to see if it's your CPU or something conflicting with your other stuff. You just have to slowly add everything back ( it's what they told me). Good luck.

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