amd3dvcacheSvc is causing errors, help needed

This is also what is happening for me. When I leave my computer idle for a period of time I come back to the login screen. But it doesn't seem to occur while I am doing tasks, thankfully, as I use this computer for school. I really am tired of these issues. I recently had to RMA 2 different boards from the whole ASUS frying motherboard issue and 2 CPUs while building my computer before the problem was very public. I just saw this critical error after leaving my computer idle for several hours

"The description for Event ID 1 from source amd3dvcacheSvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

amd3dvcacheSvc

CreateHelperUserProcess - WTSQueryUserToken Failed failed with 1008

The message resource is present but the message was not found in the message table"

Im getting this error too. I just got the 7800x3d a few weeks ago. My issue I noticed is when I start the pc, If i join discord is may blue screen, if I open up twitch on startup it crashes. I dont know if this now related to an issue, but my hours in a game session, my keyboard, and headset would randomly now disconnect and rec-connect.

amd3dvcacheSvc

CreateHelperUserProcess - WTSQueryUserToken Failed failed with 1008

1. Run as Administrator: If you're trying to run a program or service that's causing this error, try running it as an administrator. Right-click on the executable or shortcut and select "Run as administrator".
2. Check Service Configuration: If this error is related to a service (like an AMD service), open the Windows Services management console (services.msc), find the service in question, and check its properties. Ensure that it's configured with the correct logon settings. It might be necessary to set it to log on as a Local System account if it's not already.
3. Update or Reinstall AMD Drivers/Software: If the issue is specifically with AMD software, ensure that you have the latest version of the AMD drivers and software. AMD frequently updates their software to fix bugs and improve performance. An update might resolve this issue.
4. Check Group Policy Settings: Some group policy settings might restrict the use of WTS functions. This is more common in corporate environments. If you have access to Group Policy Editor (gpedit.msc), check for any policies that might be restricting WTS operations.
5. Windows Updates: Ensure your Windows is up to date. Sometimes, such issues are resolved through Windows updates.
6. Event Viewer: Check the Windows Event Viewer for more detailed error messages that might provide additional clues. Look under Windows Logs > Application and Windows Logs > System for relevant error entries.
7. Permissions Issue: The error might indicate a permissions issue where the service or software doesn't have enough privileges to perform the operation it's attempting. Ensure that any involved directories, files, or registry keys have appropriate permissions.

I hope this helps. If not, it seems like the 7000x3D chips still need work. The 7950x I had in a previous build worked fine. All these issues started with this series of CPUs(running the 7950x3D now). I suspect my issue was with the BIOS/Motherboard or PSU issue. Good luck. If you have a spare PSU around, try swapping it out if none of the above solutions solve your issue. Also, get in touch with AMD. They will be able to figure out if it's your CPU.

Im getting this error too. I just got the 7800x3d a few weeks ago. My issue I noticed is when I start the pc, If i join discord is may blue screen, if I open up twitch on startup it crashes. I dont know if this now related to an issue, but my hours in a game session, my keyboard, and headset would randomly now disconnect and rec-connect.

amd3dvcacheSvc

CreateHelperUserProcess - WTSQueryUserToken Failed failed with 1008

Anyone hear anything new about this issue? I've been getting it as well, a mix of BSOD errors and just restarting. I'm getting that amdcache error as well in event viewer, but I have no idea if that actually matters or not. Here are my specs:

7800x3D

Gigabyte B650 Aorus Elite 1.2

Corsair Vengeance 64GB DDR5 RAM

RTX 3070

UPDATE: Really weird, but another poster mention their computer only crashes and restarts when they leave it idle? I think that's happening to me too, left a Twitch stream running all night to test and in the morning no crash. Prior to this it was restarting basically nightly at some point

Mine was doing it on idle and during gameplay. It progressively got worse. I swapped pretty much every part. The final swap that fixed it was a different brand motherboard. Tbh I think it was just luck. I'm still using a beta version of the bios I believe from a little while back. Knowing what I know now I would say try updating your BIOS see if that works. Maybe reapply thermal paste on your CPU. If none of that works try to check out the Reddit thread that's buried someplace in this post. Good luck. I hope you can figure your issue out.

Anyone hear anything new about this issue? I've been getting it as well, a mix of BSOD errors and just restarting. I'm getting that amdcache error as well in event viewer, but I have no idea if that actually matters or not. Here are my specs:

7800x3D

Gigabyte B650 Aorus Elite 1.2

Corsair Vengeance 64GB DDR5 RAM

RTX 3070

UPDATE: Really weird, but another poster mention their computer only crashes and restarts when they leave it idle? I think that's happening to me too, left a Twitch stream running all night to test and in the morning no crash. Prior to this it was restarting basically nightly at some point