amd3dvcacheSvc is causing errors, help needed

Anonymous
2023-04-14T14:25:32+00:00

The description for Event ID 1 from source amd3dvcacheSvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

amd3dvcacheSvc

CreateHelperUserProcess - WTSQueryUserToken Failed failed with 1008

The message resource is present but the message was not found in the message table

CPU: 7800X3D

GPU: 7900XTX

Windows 10

32G DDR5-6000 CL36

This is a fresh build and I'm looking for some help with a few errors. One of which is the above. Any help would be appreciated.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-30T10:29:51+00:00

    Well, I undercloked my graphics card slightly, and back to being stable.

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  2. Anonymous
    2023-07-29T15:17:51+00:00

    Yeah, that's the crazy thing. Gremlins, I guess. I wish I could have narrowed it down more, but it was exhausting afterwhile.

    I forget what kind of motherboard did you have? Maybe it's a RAM voltage problem. I think I read somewhere ASUS was the worst with this. I honestly think I just got lucky.. because this system initially had the same problem. Your PC shuts down no BSoD? That's what mine was doing. Would be random. Games, just using discord, I would let it sit idle through the night and it would do it. Try sifting through that Reddit post. You might get lucky.

    Interesting. Seems like you changed the bulk of the system. I had updated to the beta bios last week, which I don't think helped. It crashed once after updating; then I set the RAM frequency in the bios and it worked for a week.

    When I turned it on this morning, every game is crashing within 10 seconds of loading. usual error..

    Feeling hopeless now.

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  3. Anonymous
    2023-07-29T13:07:22+00:00

    Interesting. Seems like you changed the bulk of the system. I had updated to the beta bios last week, which I don't think helped. It crashed once after updating; then I set the RAM frequency in the bios and it worked for a week.

    When I turned it on this morning, every game is crashing within 10 seconds of loading. usual error..

    Feeling hopeless now.

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  4. Anonymous
    2023-07-28T08:38:10+00:00

    Which parts did you replace?

    And which part do you think was causing the problem?

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  5. Anonymous
    2023-07-27T22:00:59+00:00

    Could be right. Since replacing parts everything has worked fine. No crashes or shutdowns. I'm glad that your PC is fixed.

    OK so, I just went 8 days straight with no crashes. Played a rediculous amount of star citizen.

    Anyway, it started crashing again today.

    It was the first day it's been above 18 degrees Celsius outside.. as my pc usually lives in the attic, add a few more degrees for trapped heat, I'm suspecting these cpu's (or something in the pc) is fragile when it comes to a bit of warmth.

    Took my pc back downstairs where its a bit cooler, and is working fine again.

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