This was from overnight. Hopefully, the fix MichalBrousek mentioned is the key.
amd3dvcacheSvc is causing errors, help needed
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Anonymous
The description for Event ID 1 from source amd3dvcacheSvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
amd3dvcacheSvc
CreateHelperUserProcess - WTSQueryUserToken Failed failed with 1008
The message resource is present but the message was not found in the message table
CPU: 7800X3D
GPU: 7900XTX
Windows 10
32G DDR5-6000 CL36
This is a fresh build and I'm looking for some help with a few errors. One of which is the above. Any help would be appreciated.
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
118 answers
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Anonymous
2023-07-07T16:08:10+00:00 -
Anonymous
2023-07-07T16:04:02+00:00 I had a kernel error too ID 41 (63).
However, only when I turned on the PC, it was displayed in the log, see picture. However, after I turned off FAST STARTUP in windows the problem disappeared.
Otherwise I have limited VDDCR_SOC voltage to 1.140 V
I'm trying your fix now. I turned off FAST STARTUP, and I limited the VDDCR_SOC to 1.140. Hopefully, this fixes everything.
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Anonymous
2023-07-07T02:16:54+00:00 I had a kernel error too ID 41 (63).
However, only when I turned on the PC, it was displayed in the log, see picture. However, after I turned off FAST STARTUP in windows the problem disappeared.
Otherwise I have limited VDDCR_SOC voltage to 1.140 V
I see! Well, I'll put that on the list of stuff to try. At this point, I'll try anything. Hopefully, your fix helps me and others in this thread. So, FAST STARTUP + Ram voltage instability could be what is causing my PC to turn off randomly? You really might be on to something.
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Anonymous
2023-07-06T22:11:18+00:00 Are you sure this error is causing the crash? Because I see this error in the log too, but I haven't experienced any crash/restart.
PC SPECS -
CPU - 7800x3D
FAN - Noctua NH-D15 chromax.black
MB - Asus Rog Strix X670-E-A Gaming Wifi
GC - AS Rock 6900 XT OC Formula
SSD - NVME Seagate Firecuda 530 2TB
RAM G.SKill Trident Z5 NEO RGB 32GB (2x16GB) DDR5 5600 CL30
PS - Seasonic Focus Plus - 1000WI'm not sure if it is or not. It was just something that would happen at the time of the Kernal-Power issue. Just where I was stumped after swapping all these parts and talking to customer support from AMD and ASUS. I am going to remove my 90-degree adapter from Cablemod and I will let you all know if that changes anything on my end. They are having issues with melting again. I'm still waiting for AMD to look over my MSInfo32 and DxDiag reports.
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Anonymous
2023-07-06T18:49:40+00:00 Are you sure this error is causing the crash? Because I see this error in the log too, but I haven't experienced any crash/restart.
PC SPECS -
CPU - 7800x3D
FAN - Noctua NH-D15 chromax.black
MB - Asus Rog Strix X670-E-A Gaming Wifi
GC - AS Rock 6900 XT OC Formula
SSD - NVME Seagate Firecuda 530 2TB
RAM G.SKill Trident Z5 NEO RGB 32GB (2x16GB) DDR5 5600 CL30
PS - Seasonic Focus Plus - 1000W