Unexpected Store Exception Windows 11

Anonymous
2023-04-23T20:44:29+00:00

I really need some help. I keep getting a blue screen of death every time I try to play a game. It also happens with some other programs that are quite heavy. This has been going on for some weeks now and I dont know what to do.

I have tried a lot of methods trying to fix this issue but nothing helped. I got recommended to use Event Viewer to check if something shows up on there. And yes something did. I get 2 errors before a blue screen of death named Dump file creation failed due to error during dump creation and The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Because nothing has worked I decided to completely reinstall my windows 11 and it worked for 2 days , but now it started again. I really dont know what to do now and I really need some advice.

I hope someone reads this

Windows for home | Windows 11 | Gaming

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  1. Anonymous
    2023-04-24T14:55:52+00:00

    Have you also tried reinstalling the games?

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  2. Anonymous
    2023-04-24T15:01:38+00:00

    yes I have

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  3. Anonymous
    2023-04-24T15:02:18+00:00

    I'm no longer able to assist you with this issue, but another expert should be with you shortly.

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  4. DaveM121 933.1K Reputation points Independent Advisor
    2023-04-24T15:03:40+00:00

    Hi Matthew,

    To try to force Windows 11 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...

    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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  5. Anonymous
    2023-04-24T15:14:09+00:00

    my laptop doesnt make any minidumps or dump files

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