Unexpected Store Exception Windows 11

Anonymous
2023-04-23T20:44:29+00:00

I really need some help. I keep getting a blue screen of death every time I try to play a game. It also happens with some other programs that are quite heavy. This has been going on for some weeks now and I dont know what to do.

I have tried a lot of methods trying to fix this issue but nothing helped. I got recommended to use Event Viewer to check if something shows up on there. And yes something did. I get 2 errors before a blue screen of death named Dump file creation failed due to error during dump creation and The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Because nothing has worked I decided to completely reinstall my windows 11 and it worked for 2 days , but now it started again. I really dont know what to do now and I really need some advice.

I hope someone reads this

Windows for home | Windows 11 | Gaming

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  1. Anonymous
    2023-04-24T14:13:01+00:00

    when I opened the event viewer i got these errors:
    Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.

    The previous system shutdown at 3:33:43 PM on ‎4/‎24/‎2023 was unexpected.

    Dump file creation failed due to error during dump creation.

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Method 2 I have already tried and didnt help

    Method 3 im doing right now but seems to be stuck at 62.3%

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  2. Anonymous
    2023-04-24T14:20:24+00:00

    Kindly wait till the process it computer, make sure your computer is up and running.

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  3. Anonymous
    2023-04-24T14:36:11+00:00

    The process finished and I used the other cmd you told me. it said that there were no problems so I restarted the laptop like you told me. Instead of blue screens my game freezes and sometimes crashes.

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  4. Anonymous
    2023-04-24T14:39:01+00:00

    Does the issue happen to all the games? Have you also checked if the game is compatible with your computer?

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  5. Anonymous
    2023-04-24T14:53:58+00:00

    The games are compatible and I couldnt check other games since I only have 2 at the moment. The other one wont allow me to play and tells me to restart my device before playing. It just now happened again, I thought it was gone but sadly not. In my other message I wrote what errors accur in the event viewer

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