Unexpected Store Exception Windows 11

Anonymous
2023-04-23T20:44:29+00:00

I really need some help. I keep getting a blue screen of death every time I try to play a game. It also happens with some other programs that are quite heavy. This has been going on for some weeks now and I dont know what to do.

I have tried a lot of methods trying to fix this issue but nothing helped. I got recommended to use Event Viewer to check if something shows up on there. And yes something did. I get 2 errors before a blue screen of death named Dump file creation failed due to error during dump creation and The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Because nothing has worked I decided to completely reinstall my windows 11 and it worked for 2 days , but now it started again. I really dont know what to do now and I really need some advice.

I hope someone reads this

Windows for home | Windows 11 | Gaming

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  1. Anonymous
    2023-04-23T21:22:01+00:00

    Hi, and thanks for reaching out. I am Zainab, an Independent Advisor and a Windows user like you. I'll be happy to help you out today.

    I understand how important it is for you to resolve the Bluescreen issue, nothing to worry I will do my best to help you out.

    There are a lot of reasons why a computer experiences a Blue screen (also called a stop error ) here are some examples:

    First incompatibility of Driver/Program which made conflict with the system or memory.

    Second, a possible hardware issue normally happens if the hardware is faulty or is not working properly.

    Kindly follow the steps below to fix the issue:

    Method 1: Disable startup apps

    Right-click on the Start menu and select Task Manager> Startup > right click on each app and change the status to Disabled.

    Method 2: Roll back Display driver

    -Press the Windows key and X on your keyboard and select Device Manager

    -Select the arrow next to Display adapter to expand it

    -Right-click on the display driver

    -Select Update driver

    -Then select Browse my computer for drivers

    -Choose Let me pick from a list of device drivers on my computer

    I hope the above information helps. Please let me know how it goes.

    Best Regards,

    Zainab.

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  2. Anonymous
    2023-04-24T12:22:39+00:00

    Hi and thanks for responding. I tried both of the methods you gave me and they sadly didnt work. I got the same stop error.

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  3. Anonymous
    2023-04-24T13:26:11+00:00

    Kindly follow the steps below:

    Go to Windows settings > Update and Security > Windows update > From there please check if there is any pending Windows update.

    If the status says "Updates are available," please select Install now.

    It is advisable to install all pending Windows updates to make sure all features on your device will work properly.

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  4. Anonymous
    2023-04-24T13:31:59+00:00

    there are no updates available

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  5. Anonymous
    2023-04-24T13:39:55+00:00

    Method 1:

    Check the System Log in Event Viewer for other error messages to help pinpoint the device or driver that's causing the error.

    To open Event Viewer, select the keyboard shortcut Win+R, enter eventvwr.msc and press the ENTER key. Look for critical errors in the system log that occurred in the same time frame as the blue screen.

    Method 2:

    Press Windows key + R to open the Run box, then type mdsched.exe and press ok > click on Restart now to check for problems on your PC.

    This tool will run a variety of tests on your PC's RAM to determine whether flaws exist in any of the modules.

    Method 3:

    Use the System File Checker tool to repair missing or corrupted system files. The System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

    Press the Windows key on your keyboard then type CMD > Run as administrator > Please enter the command below:

    DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH

    And wait until it reached 100%.

    Once the scan is finished go ahead and type this next command

    SFC /SCANNOW

    Restart the pc after the scan is completed.

    You can check this link for reference:

    https://learn.microsoft.com/en-us/windows-hardw...

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