Unexpected Store Exception Windows 11

Anonymous
2023-04-23T20:44:29+00:00

I really need some help. I keep getting a blue screen of death every time I try to play a game. It also happens with some other programs that are quite heavy. This has been going on for some weeks now and I dont know what to do.

I have tried a lot of methods trying to fix this issue but nothing helped. I got recommended to use Event Viewer to check if something shows up on there. And yes something did. I get 2 errors before a blue screen of death named Dump file creation failed due to error during dump creation and The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Because nothing has worked I decided to completely reinstall my windows 11 and it worked for 2 days , but now it started again. I really dont know what to do now and I really need some advice.

I hope someone reads this

Windows for home | Windows 11 | Gaming

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  1. Anonymous
    2023-04-23T21:22:01+00:00

    Hi, and thanks for reaching out. I am Zainab, an Independent Advisor and a Windows user like you. I'll be happy to help you out today.

    I understand how important it is for you to resolve the Bluescreen issue, nothing to worry I will do my best to help you out.

    There are a lot of reasons why a computer experiences a Blue screen (also called a stop error ) here are some examples:

    First incompatibility of Driver/Program which made conflict with the system or memory.

    Second, a possible hardware issue normally happens if the hardware is faulty or is not working properly.

    Kindly follow the steps below to fix the issue:

    Method 1: Disable startup apps

    Right-click on the Start menu and select Task Manager> Startup > right click on each app and change the status to Disabled.

    Method 2: Roll back Display driver

    -Press the Windows key and X on your keyboard and select Device Manager

    -Select the arrow next to Display adapter to expand it

    -Right-click on the display driver

    -Select Update driver

    -Then select Browse my computer for drivers

    -Choose Let me pick from a list of device drivers on my computer

    I hope the above information helps. Please let me know how it goes.

    Best Regards,

    Zainab.

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