Unexpected Store Exception Windows 11

Anonymous
2023-04-23T20:44:29+00:00

I really need some help. I keep getting a blue screen of death every time I try to play a game. It also happens with some other programs that are quite heavy. This has been going on for some weeks now and I dont know what to do.

I have tried a lot of methods trying to fix this issue but nothing helped. I got recommended to use Event Viewer to check if something shows up on there. And yes something did. I get 2 errors before a blue screen of death named Dump file creation failed due to error during dump creation and The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Because nothing has worked I decided to completely reinstall my windows 11 and it worked for 2 days , but now it started again. I really dont know what to do now and I really need some advice.

I hope someone reads this

Windows for home | Windows 11 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

71 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2023-04-24T14:13:01+00:00

    when I opened the event viewer i got these errors:
    Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.

    ] 

    The previous system shutdown at 3:33:43 PM on ‎4/‎24/‎2023 was unexpected.

    Dump file creation failed due to error during dump creation.

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Method 2 I have already tried and didnt help

    Method 3 im doing right now but seems to be stuck at 62.3%

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-04-24T13:39:55+00:00

    Method 1:

    Check the System Log in Event Viewer for other error messages to help pinpoint the device or driver that's causing the error.

    To open Event Viewer, select the keyboard shortcut Win+R, enter eventvwr.msc and press the ENTER key. Look for critical errors in the system log that occurred in the same time frame as the blue screen.

    Method 2:

    Press Windows key + R to open the Run box, then type mdsched.exe and press ok > click on Restart now to check for problems on your PC.

    This tool will run a variety of tests on your PC's RAM to determine whether flaws exist in any of the modules.

    Method 3:

    Use the System File Checker tool to repair missing or corrupted system files. The System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

    Press the Windows key on your keyboard then type CMD > Run as administrator > Please enter the command below:

    DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH

    And wait until it reached 100%.

    Once the scan is finished go ahead and type this next command

    SFC /SCANNOW

    Restart the pc after the scan is completed.

    You can check this link for reference:

    https://learn.microsoft.com/en-us/windows-hardw...

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  3. Anonymous
    2023-04-24T13:31:59+00:00

    there are no updates available

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  4. Anonymous
    2023-04-24T13:26:11+00:00

    Kindly follow the steps below:

    Go to Windows settings > Update and Security > Windows update > From there please check if there is any pending Windows update.

    If the status says "Updates are available," please select Install now.

    It is advisable to install all pending Windows updates to make sure all features on your device will work properly.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments
  5. Anonymous
    2023-04-24T12:22:39+00:00

    Hi and thanks for responding. I tried both of the methods you gave me and they sadly didnt work. I got the same stop error.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments