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I really need some help. I keep getting a blue screen of death every time I try to play a game. It also happens with some other programs that are quite heavy. This has been going on for some weeks now and I dont know what to do.
I have tried a lot of methods trying to fix this issue but nothing helped. I got recommended to use Event Viewer to check if something shows up on there. And yes something did. I get 2 errors before a blue screen of death named Dump file creation failed due to error during dump creation and The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Because nothing has worked I decided to completely reinstall my windows 11 and it worked for 2 days , but now it started again. I really dont know what to do now and I really need some advice.
I hope someone reads this
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The games are compatible and I couldnt check other games since I only have 2 at the moment. The other one wont allow me to play and tells me to restart my device before playing. It just now happened again, I thought it was gone but sadly not. In my other message I wrote what errors accur in the event viewer
The process finished and I used the other cmd you told me. it said that there were no problems so I restarted the laptop like you told me. Instead of blue screens my game freezes and sometimes crashes.
when I opened the event viewer i got these errors:
Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]
The previous system shutdown at 3:33:43 PM on 4/24/2023 was unexpected.
Dump file creation failed due to error during dump creation.
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Method 2 I have already tried and didnt help
Method 3 im doing right now but seems to be stuck at 62.3%
Before you do that try getting more memory. after a some time I got it again and after I bought more memory it stopped. Pretty just I was just using too much than it could handle. these are the only possible options. I say you do both so you can start fresh and with more memory. plus just put everything on your one drive. I didnt lose anything.
Hey I have 16 RAM and I play the Sims 4 and the blue screen comes up where you able to fix the issue?
After I reinstalled windows from a usb it worked fine for a long time and sometimes it comes back. It happens when I use a lot of things at the same time. So Im buying more ram. Right now I have 8 and will be getting 16. that will fix my problem completely. But for everyone it can be a different reason
