The alexa app on the microsoft store isnt there what do I do?

Anonymous
2023-04-19T06:58:23+00:00

I looked it up on the search bar in the store and its not there. I just want to be able to connect my pc to my alexa.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-04-19T07:36:35+00:00

    Hello sean,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    What is the current Region set on your computer?

    Please try to access Alexa app from the Microsoft store link below

    https://www.microsoft.com/en-us/p/alexa/9n12z3c...

    Kind regards,

    John DeV

    Independent Advisor

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  2. Anonymous
    2023-04-22T10:43:06+00:00

    Hello thanks for the link weirdly when i click the link and open microsoft store, instead of the install button it just says offers in app purchases.

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  3. Anonymous
    2023-04-23T19:56:05+00:00

    I have the same issue.

    I tried resetting and reinstalling the windows store, and there is no install link

    Tried to reset the Microsoft Store cache

    1. via wsreset.exe

    Manually deleted folder:

    • Microsoft.WindowsStore_8wekyb3d8bbwe

    Did the below also

    • Get-AppxPackage *WindowsStore* | Remove-AppxPackage
    • Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

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  4. Anonymous
    2023-04-26T00:11:16+00:00

    I too have the same issue. When I search the Microsoft App Store for "Alexa", I get Cortana, Amazon Music, Prime Video, and others, but no Alexa. I have tried it on four different computers.

    When I click on John DeV's link I get a page that appears to be more of a stub then an actual app download page. From there I click on "Get in Store app' and it brings up the same window as sean green1 showed in his screen shot; when I click on "More Details" it takes me to what looks like a valid app page, but still no install option.

    It could be explained if Amazon had removed it from the Microsoft Store, but I had a long support chat with Amazon earlier today and the support person assured me that the app is still there and said that it's an issue for Microsoft support.

    Joel

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  5. Anonymous
    2023-04-30T11:52:08+00:00

    I found issues just today with the Alexa app on my Windows 11 PC. Every time I minimised the window while working, a minute or so later it popped up again. It was driving me crazy, so I just closed it completely, but the same thing happened. It kept popping up. In the end, finding it very tiresome, I uninstalled it.

    I then tried to reinstall it but it was nowhere listed directly in the Microsoft store any longer. Can anyone tell me what's going on? I intend to send this message to Amazon as well.

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