The alexa app on the microsoft store isnt there what do I do?

What confuses me is why I just received a new Asus Laptop today and it has Alexa Built-In on a sticker, but no sign of the app on the unit nor can I download it ??

My guess, and this is strictly a guess is that the laptop was built before they killed the Alexa app. I don't have the foggiest idea why it wasn't pre-installed since the computer says that it is "built in" but I am guessing that maybe it was removed because the files needed for it to interact with no longer exist. I had Alexa on my old laptop and transferred the installation files to my new laptop since I could no longer download it. The installation files no longer worked because they could not communicate with certain files on the Microsoft server.

What confuses me is why I just received a new Asus Laptop today and it has Alexa Built-In on a sticker, but no sign of the app on the unit nor can I download it ??

Except it was Amazon that pulled the app from the Microsoft Store. So why would Amazon then hosts it back onto its own store which cost them their own bandwidth? It's a free app so Microsoft ain't getting a cut, so the smart thing would have leave it on the Microsoft Store and let Microsoft paid for the bandwidth.

Amazon just laid off 2000 people on their hardware division (which includes alexa).

https://www.theverge.com/2023/5/30/23742109/amazon-alexa-celebrity-voices-discontinued

Alexa doesn't make money. Cortana doesn't make money.

That's why they are gone. It is as simple as that.

Thanks.

As evidenced by the threads it would be nice if they would support a pc version of Alexa. Ok I’m old and I prefer a big screen and a keyboard.

Completely agree. I'm in the same boat, and I'd much rather type than "peck." Not only that just about every merchant and restaurant and bank, etc. insist that you download and use their app. After you download so many your phone gets full and the apps run very s---l---o---w, to the point you have to start deleting your photos and some apps just to keep it semi-functional (unless you want to upgrade your phone to the latest and greatest -- which I don't care to do since I only use it when I have to outside of calls and short texts. I think the (mostly) young developers forget that not everyone is married to their phone and they are likely alienating a substantial portion of the population by ignoring those of us who prefer using PCs. That's why I suggested bugging Amazon support. They say the squeaky wheel gets the grease, and since the app is already developed, they would have to do very little outside of hosting it and making a link available.

Thanks.

As evidenced by the threads it would be nice if they would support a pc version of Alexa. Ok I’m old and I prefer a big screen and a keyboard.