How do I fix my laptop keyboard not working on windows 11?

After having that problem with lots of laptops for clients, all of them being laptops not supposed to be compatible with Windows 11, I found a fix that is working on Reddit.

Here it is :

Go to Power options => Choose what the power buttons doDisable "Turn on fast startup (recommended)" in power button options

(may have to click "Change settings that are currently unavailable" to be able to click it)

Hey, how you doing?

Thank you for contacting us and welcome to the Microsoft Community.
My name is Vitor. I'm an Independent Advisor and I'll be glad to help you today.

Assuming you've already tested it with external keyboards and they worked, possibly the problem is physical. But first, do the procedure below to check if it could be a driver problem.

Reinstall keyboard Driver:

1. Press Windows + R keys to open Run.
2. Type devmgmt.msc and press Enter.
3. Expand the Display Keyboard.
4. Right-click on the target Keyboard and select Uninstall device.
5. Restart your computer and let Windows install the driver automatically.

NOTE: If when expanding the keyboard options the notebook keyboard does not appear, go to the manufacturer's website and in the driver options, check the latest driver for the keyboard. If it doesn't work, take it to a service center.

Thanks
Vitor S.

This worked wonders for me. I also had to use the OSK (on-screen keyboard) as others have mentioned.

Download SmartKeys app.. And REMAP the keypad numbers to the numbers above the letters on your keyboard.

The * and / and - and + symbols are functional. So just remap 0123456789 to the numbers above the letters. Also, use the "Press key" feature to find the appropriate numbers.

Strangly, when I boot into Win11 at the Lockscreen, before any changes the Keypad will work.. But as soon as you go into the desktop, the Keypad screws up. So use the SmartKeys app to fix it.

Strangly again, I have been using a Redragon keyboard.. So I swapped keyboards with my Dell.. And it still had a problem. But then I pressed num lock twice and the keypad started workign again. SO I thought maybe a bit needed to be flipped in the registry somewhere... I dont know but it went back to working fine even AFTER I put my Redragon back on the system. But then I booted up today and It is not working again.. So this is when I remapped the keys using SmartKeys. And it is working again. Obviously, it is NOT a Keyboard problem.

NO, The filter keys are Off.. It is all OFF

NO, uninstalling the keyboard didnt help

NO, the MS Update didnt help.

Obviously it is WIN11 problem.

NO Do not install MS PowerTools.. Because there is a ton of BLOAT in it. Runs in the background too. All you need is a Registry tweak or better yet, get microsoft to figure out what is wrong with the keys on the left, in picture.

As always I have to fix it for everyone..

Turn Filter Keys off

Settings -> Accessibility -> Keyboard -> Filter Keys

This worked for me!

Jemima Chinwi wrote:

I did that, repeatedly. It shows I'm typing, but input is not being registered. And no, I can't borrow a USB keyboard from someone. Thank you thus far.

Sorry. I don't know of any other workarounds.

Don