How do I fix my laptop keyboard not working on windows 11?

Anonymous

How do I fix my laptop keyboard not working on windows 11? It just randomly stopped working a few months ago but usb keyboards work fine any solutions? I dont think its hardware related as the combination for changing/switching the led backlight works completely fine but nothing else does. I dont know if Im in the right place this is my first time here.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

52 answers

Kapil Arya 38,476 Reputation points Volunteer Moderator

2023-05-27T16:06:49+00:00

Hello,

See if this fix helps you:

https://www.kapilarya.com/10-ways-to-fix-keyboard-not-working-in-windows-11

Let us know if this helps!

Note: Included link in this reply refers to blog by a trusted Microsoft MVP.
Was this answer helpful?

10+ people found this answer helpful.

0 comments No comments
Anonymous

2023-05-27T14:12:28+00:00
Hey, how you doing?

Thank you for contacting us and welcome to the Microsoft Community.

My name is Vitor. I'm an Independent Advisor and I'll be glad to help you today.

Assuming you've already tested it with external keyboards and they worked, possibly the problem is physical. But first, do the procedure below to check if it could be a driver problem.

Reinstall keyboard Driver:
1. Press Windows + R keys to open Run.
2. Type devmgmt.msc and press Enter.
3. Expand the Display Keyboard.
4. Right-click on the target Keyboard and select Uninstall device.
5. Restart your computer and let Windows install the driver automatically.
NOTE: If when expanding the keyboard options the notebook keyboard does not appear, go to the manufacturer's website and in the driver options, check the latest driver for the keyboard. If it doesn't work, take it to a service center.

Thanks

Vitor S.
Was this answer helpful?

20+ people found this answer helpful.

0 comments No comments