This is how their ticket system apparently works:
They dont call, they dont email, they just mark it as "Issue resolved"
FFS guys...
anyone else has the same?
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hi , few days ago i build my new pc and install windows 11 and activate it through my microsoft account. and everything was fine . yesterday i updated my MB BIOS and after that I'm having a problem with activating windows !!
i tried troubleshooting and " change hardware " option but still getting error .
tried to contact MS support live chat but stock at num1 in line and never get respond !
my MB is Gigabyte B560 AORUS Pro AX
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Mine still shows open and logged over 48 hours ago. No contact Really shocking service IMO
I flashed back. Did not help. Someone else did so and was lucky enough to have his resolved, even after flashing up again.
I flashed back. Did not help. Someone else did so and was lucky enough to have his resolved, even after flashing up again.
Did he flash back a backed up version or a fresh (old) version from the internet.
if he backed up his older bios he might have had a saved key into that backed up file (from his old bios) from his.
I might have pressed reset bios after the bios update, maybe that got rid of the key after the update?
It is the same board as mine so he would have a retail key probably that was converted to a Digital license. The bios for those boards do not have keys injected into them. So far no luck with my attempts.