Cant Activate Windows 11 after BIOS Update !

Anonymous
2023-05-09T12:39:22+00:00

hi , few days ago i build my new pc and install windows 11 and activate it through my microsoft account. and everything was fine . yesterday i updated my MB BIOS and after that I'm having a problem with activating windows !!

i tried troubleshooting and " change hardware " option but still getting error .

tried to contact MS support live chat but stock at num1 in line and never get respond !

my MB is Gigabyte B560 AORUS Pro AX

Windows for home | Windows 11 | Licensing and activation

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  1. Anonymous
    2023-10-02T00:03:36+00:00

    This happened to me with a Windows 11 Home I bought from the store just a month ago. I built a new PC, for some reason the gigabyte control panel wasn't detecting new Bios, so the other day I was checking the motherboard support site for another reason and noticed there were tons of bios updates, even 2 new updates had come out in the last month since I bought the thing. It's a Gigabyte z790 gaming x ax board. Got it up to the latest version, reboot, windows detected a hardware change...can't activate. I decide to call support the next day...after 6 hours and 5 different reps from being transferred around and disconnected a couple times with no call backs, I am still not activated, they even had me reinstall twice, an in place install and then a clean custom install...I have never been so frustrated in my life. I am not just trying to get them to give me a refund so I can upgrade my bios and install from a retail copy with a product key.

    Seems almost criminal that they do this "digital license" **** associated to a microsoft account but you have no means to view what licenses you have on your account or any way to select them or force them in the activation screen.

    To make matters worse, after support "helped" i'm even worse off, they had me remove the device from my account page thinking that was interfering with it. and they've ran some scripts to remove whatever key I originally had and put in some generic product key.

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  2. Anonymous
    2023-10-03T10:29:54+00:00

    I'm in exactly the same boat. Updated the MB bios yesterday and Windows is no longer activated. We don't have Microsoft phone support here, not even a chatbot, and the online support just sends me around and around in the same loop. I can find no way to actually communicate with someone/something from MS to help. Complete B.S.

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  3. Anonymous
    2023-10-06T00:30:47+00:00

    To make matters worse, after support "helped" i'm even worse off, they had me remove the device from my account page thinking that was interfering with it

    Yes I saw a forum post where someone said the tech said to do that - the implication in the forum was that this was how you could solve the issue.. I did it myself just now thinknig it would allow me to get past the "can't contact activation servers try again later" message. Nope! I've created a support ticket. I took a screenshot of the device before removing it, since it had my exact motherboard model text in there.

    I think on some microsoft products, you can see product key details in your purchase history-"see detail", but not so for these online purchases. There is no way in hell I am going to spend another $200 if they don't correct this situation.

    Do any of you have updates on your situations?

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  4. Anonymous
    2023-10-06T02:18:32+00:00

    I just had the same issue. For someone reading this, I just had to retype in my key and my windows is reactivated. I searched my email for "Windows key". Good luck workers and gamers.

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  5. Anonymous
    2023-10-07T03:13:07+00:00

    happened to me as well. Try to activate again with my license key again but it still not work.

    Gigabyte b760 ds3h ax

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