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hi , few days ago i build my new pc and install windows 11 and activate it through my microsoft account. and everything was fine . yesterday i updated my MB BIOS and after that I'm having a problem with activating windows !!
i tried troubleshooting and " change hardware " option but still getting error .
tried to contact MS support live chat but stock at num1 in line and never get respond !
my MB is Gigabyte B560 AORUS Pro AX
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Thanks. You have Windows Pro with Retail license. Did it come preinstalled or you bought it separately?
it is a digital license from upgraded windows 8 to windows 10 during " free upgrade to windows 10 " many years ago, so i linked it to my microsoft account and transfer it to my new pc . it was activated before updating MB BIOS
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Thanks. Understood. In that case, please contact support.
Please use the contact us link here:
https://support.microsoft.com/en-us/contactus
Click Get support in your browser. Type "Talk to an agent" and choose the contact support button.
Select Chat/Call me back.
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I am having the same problem and wanted to know if there was any update on fixing this.
I updated my NZXT z690 BIOS last night and now windows deactivated.
I cant get it to activate when I run the troubleshooting or "I changed hardware"
Thanks,
I have the same issue: updated NZXT N7 Z790 bios last week and noticed yesterday there is a "Hardware Changed" Windows Activation error. The activation troubleshooter "I recently changed my hardware" does not work. I am logged in to my Microsoft Account and my current PC does appear in the list of my devices in the Windows Store application. But the activation troubleshooter does not show it when prompted to pick my current device. Spent 90 mins on Quick Assist with Microsoft technician but he was also unable to activate it. I am not using a product key: it is a digital license purchased from Microsoft directly in Windows. Very unhappy - a BIOS update alone should not invalidate activation status.
