Cant Activate Windows 11 after BIOS Update !

Anonymous
2023-05-09T12:39:22+00:00

hi , few days ago i build my new pc and install windows 11 and activate it through my microsoft account. and everything was fine . yesterday i updated my MB BIOS and after that I'm having a problem with activating windows !!

i tried troubleshooting and " change hardware " option but still getting error .

tried to contact MS support live chat but stock at num1 in line and never get respond !

my MB is Gigabyte B560 AORUS Pro AX

Windows for home | Windows 11 | Licensing and activation

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  1. Anonymous
    2023-05-09T12:52:28+00:00

    Updating your motherboard's BIOS should not affect your Windows 11 activation, as activation is tied to your Microsoft account, not your hardware. However, it's possible that something went wrong during the BIOS update that caused your Windows 11 activation to be lost.

    To resolve the issue, you can try the following:

    1. Check that you're signed in to Windows 11 with the same Microsoft account you used to activate it.
    2. Go to Settings > Update & Security > Activation and click on "Troubleshoot" to run the activation troubleshooter. Follow the on-screen instructions and select "I recently changed hardware on this device" when prompted.
    3. If the troubleshooter doesn't work, try using the "Change product key" option in the Activation settings to manually enter your product key. You can find your product key on the Windows 11 packaging or in the email from Microsoft when you purchased the license.

    Let me know if you need further help.

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  2. Anonymous
    2023-05-09T13:02:25+00:00

    Updating your motherboard's BIOS should not affect your Windows 11 activation, as activation is tied to your Microsoft account, not your hardware. However, it's possible that something went wrong during the BIOS update that caused your Windows 11 activation to be lost.

    To resolve the issue, you can try the following:

    1. Check that you're signed in to Windows 11 with the same Microsoft account you used to activate it.
    2. Go to Settings > Update & Security > Activation and click on "Troubleshoot" to run the activation troubleshooter. Follow the on-screen instructions and select "I recently changed hardware on this device" when prompted.
    3. If the troubleshooter doesn't work, try using the "Change product key" option in the Activation settings to manually enter your product key. You can find your product key on the Windows 11 packaging or in the email from Microsoft when you purchased the license.

    Let me know if you need further help.

    i searched and it seems many people have a same problem !!

    i checked my microsft account and its fine , tried troubleshooting and " change hardware " but it not working and getting me error !

    i don't have a product key because it is digital license from upgraded windows 8 to windows 10 during " free upgrade to windows 10 " many years ago

    Image

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    10+ people found this answer helpful.
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  3. SD - IA 179.4K Reputation points Independent Advisor
    2023-05-09T13:10:06+00:00

    Hi Mahmoud,

    I'm Sumit, here to answer your query at the Microsoft Community.

    To better diagnose the issue,

    1. Right-click Start button and Choose Windows Powershell(admin) and type in the following command:

    slmgr.vbs /dlv

    You will get a window, take a screenshot and send the same in the next reply.

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  4. Anonymous
    2023-05-09T13:38:11+00:00

    Hi Mahmoud,
    I'm Sumit, here to answer your query at the Microsoft Community.

    To better diagnose the issue,

    1. Right-click Start button and Choose Windows Powershell(admin) and type in the following command:

    slmgr.vbs /dlv

    You will get a window, take a screenshot and send the same in the next reply.

    here is screenshot

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  5. SD - IA 179.4K Reputation points Independent Advisor
    2023-05-09T13:45:23+00:00

    Thanks. You have Windows Pro with Retail license. Did it come preinstalled or you bought it separately?

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