Not receiving messages in Phone Link App with iOS

Anonymous
2023-05-02T09:56:59+00:00

Hi,

I connected my iPhone in the Phone Link app.

I can send messages but the messages i receive do not appear in the app.

How can i solve this?

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2024-01-10T04:22:26+00:00

this was the fix for me. I opened phone link, clicked on settings, and under features, i clicked the drop down for messages. I made sure the toggle for ON was checked. and then i selected "show replies from group chats as individual messages"

all of a sudden i started getting my messages.

Hope this works for anyone looking!

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  1. Anonymous
    2023-11-05T02:04:19+00:00

    Just migrated to Win 11 with this feature being one of the reasons. (not avail for Iphone on Win 10). Was having all the same issues everyone else was having. But definitely, along with all the other settings they say you have to have set, you ALSO have to have..... Settings-Notifications- Scroll down to your Messages App- Under Lock Screen Appearance - Show Previews - Select "always (default)". I tried it with it on and with it off and you HAVE to have Show Previews- "Always (default)" selected. Very annoying if you don't want everyone being able to see a preview of your messages on your lock screen.

    Even so this is a glitchy app and sometimes messages don't appear even if they aren't group messages. And if you don't see any messages in the "your messages will appear here window" make sure to click on the messages icon on the very left of the app where all your other notifications are. Sometimes it seems like you have to do this each time a message comes in to see it.

    Regardless, this app is a very useful feature if you work from home and don't want to constantly to check and respond to all your messages using your phone. So Microsoft please keep working on and refine this App!!!

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  2. Anonymous
    2023-10-31T19:32:29+00:00

    Same here. Just switched to iPhone 15 after being on Android for years. The android version works great with Phone link, the iPhone version is useless which sucks. But the iPhone is better on so many other things over Android...it's just this one feature that I can't get working that I really want.

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  3. Anonymous
    2023-10-13T21:31:04+00:00

    At 70% of its capabilities it is still helpful as I don't have to use my phone to reply. I can read the messages on the phone and reply from my Surface laptop. Also cancel and answer the phone.

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  4. Anonymous
    2023-10-13T19:19:27+00:00

    it's 100% an Apple "thing". This app will never work as well as expected and you have Apple to thank for that. They don't want to open things up for anyone but Mac Users, which is exactly how they operate their closed eco system.

    Microsoft is trying their best to circumvent the proprietary protocols by intercepting messages when the notification pops up and deliver the message to the user. Intel's Unison App does the same thing. Can't blame Microsoft for at least trying to get something working.

    But i will fault them for the lack of documentation on the specific notification settings required on the iPhone for this to even operate at all.

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