Not receiving messages in Phone Link App with iOS

Anonymous
2023-05-02T09:56:59+00:00

Hi,

I connected my iPhone in the Phone Link app.

I can send messages but the messages i receive do not appear in the app.

How can i solve this?

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2024-01-10T04:22:26+00:00

this was the fix for me. I opened phone link, clicked on settings, and under features, i clicked the drop down for messages. I made sure the toggle for ON was checked. and then i selected "show replies from group chats as individual messages"

all of a sudden i started getting my messages.

Hope this works for anyone looking!

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments

126 additional answers

Sort by: Newest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2023-07-25T13:14:20+00:00

    I have found the solution in my case.

    I set the message app notification to "show preview when unlocked". I waited a while and now the app is staring to receive the messages.

    THIS WORKED FOR ME!!!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-07-13T19:53:39+00:00

    Not only is it unreliable in receiving any messages, it's hyper-unreliable in staying connected. I will sit there, and watch it 'reconnect loop' for minutes on end.. Bluetooth connectivity isn't this unreliable so it has to be a Microsoft issue, or an API issue between them and the ios SDK for this app.. either way, the fact that it exists within the Windows 11 ecosystem and isn't remotely functional is heartbreaking. You know good and well majority of their employees use iPhone due to it's simplistic nature.. no reason to release it and it be less than half baked. Bummer.

    Tried uninstalling the Windows Link.. and going straight bluetooth.. also tried w/ Windows Link.
    Of course, did 'forget device' on both... repaired the app on windows, reset the app on windows.. did a reboot on each device..

    Checked for windows updates *there are none currently* ...

    Tried setting the phones notifications to 'Always'.. but that was already a setting I had so, I just reset that..

    Tried leaving the phone 'unlocked' to see if it made a difference..

    Did all of this a 2nd time, did it all a 3rd time..

    Then, tried messages from 3 different phones, 1 being android, 1 being another users iphone, and 1 being a Twilio api Text-to-Voice platform.. none showed up.

    *sigh*.. pos app .. My $0.02.

    Fully Agree. Same issues!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-07-12T23:49:55+00:00

    Not only is it unreliable in receiving any messages, it's hyper-unreliable in staying connected. I will sit there, and watch it 'reconnect loop' for minutes on end.. Bluetooth connectivity isn't this unreliable so it has to be a Microsoft issue, or an API issue between them and the ios SDK for this app.. either way, the fact that it exists within the Windows 11 ecosystem and isn't remotely functional is heartbreaking. You know good and well majority of their employees use iPhone due to it's simplistic nature.. no reason to release it and it be less than half baked. Bummer.

    Tried uninstalling the Windows Link.. and going straight bluetooth.. also tried w/ Windows Link.
    Of course, did 'forget device' on both... repaired the app on windows, reset the app on windows.. did a reboot on each device..

    Checked for windows updates *there are none currently* ...

    Tried setting the phones notifications to 'Always'.. but that was already a setting I had so, I just reset that..

    Tried leaving the phone 'unlocked' to see if it made a difference..

    Did all of this a 2nd time, did it all a 3rd time..

    Then, tried messages from 3 different phones, 1 being android, 1 being another users iphone, and 1 being a Twilio api Text-to-Voice platform.. none showed up.

    *sigh*.. pos app .. My $0.02.

    Was this answer helpful?

    0 comments No comments