windows 11 black screen after login

Anonymous
2023-05-27T12:53:11+00:00

recently my windows 11 PC has been showing a black screen after i login. i can still use my cursor, and i can use Ctrl Alt Del to open task manager, but it isn’t very useful as it just closes immediately. i have tried many troubleshooting steps, such as starting in safe mode and editing the bios, among others. but, no matter what i try, nothing works.

i have a prebuilt CyberpowerPC C-series gaming PC from 2019, with an AMD ryzen 5 5600 series CPU, a Gigabyte B450M motherboard, and an AMD geforce RX graphics card ( i do not know the exact model number ). I have made no hardware modifications to the PC.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-06-04T14:34:58+00:00

    Stopping the App Readiness service worked for me. I found the PID for the app readiness process under services (on the left) in task manager, then went to details (also on the left) in task manager and end task on that PID (svchost process). After that, windows explorer and desktop manager started as expected.

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  2. Anonymous
    2024-06-05T08:06:59+00:00

    I had this exact issue. I let it sit for 5-10 mins whilst I was reading through this on my phone. Suddenly it flashed to life. I'm on an Acer aspire laptop with ryzen 5 7530u.

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  3. Anonymous
    2024-06-17T19:59:36+00:00

    I was able to log in using the "shift" & the startup buttons simultaneously.

    I'm not sure if this "safe mode" login is a permanent fix.

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  4. Anonymous
    2024-06-29T04:52:08+00:00

    While on the Black Screen, if you can keep your Task Manager open -> Run a new task: "explorer". That fixed it on my end.

    This worked 100%. Easy. Thanks for posting this. Thought I lost everything

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