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recently my windows 11 PC has been showing a black screen after i login. i can still use my cursor, and i can use Ctrl Alt Del to open task manager, but it isn’t very useful as it just closes immediately. i have tried many troubleshooting steps, such as starting in safe mode and editing the bios, among others. but, no matter what i try, nothing works.
i have a prebuilt CyberpowerPC C-series gaming PC from 2019, with an AMD ryzen 5 5600 series CPU, a Gigabyte B450M motherboard, and an AMD geforce RX graphics card ( i do not know the exact model number ). I have made no hardware modifications to the PC.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
That's one issue. The people answering these either do not read or understand the simplest terms. The screen is BLACK. There is no access to any way to input anything useful.
Maybe the answer is from some backwards AI?
Why do we always have to do battle to get an answer to a programming error?
How did you run Windows Update if the screen was black?
How did you uninstall it if your screen was black?
Have you tried it? What happened after you logged out? Did you see the splash screen with login window? What happened ehen you logged in again? Still the black screen?
Yes, the screen is BLACK, but you can see the mouse cursor. Anyway, Ctrl-Alt-Del gives you chance to see the option to log out. Do not try ho launch the Task manager, at all. Not necessary. Just log out, until you see the Windows splash screen with login window. Then log in as usual. This has helped me always to regain access to the system home screen.
