windows 11 black screen after login

Anonymous
2023-05-27T12:53:11+00:00

recently my windows 11 PC has been showing a black screen after i login. i can still use my cursor, and i can use Ctrl Alt Del to open task manager, but it isn’t very useful as it just closes immediately. i have tried many troubleshooting steps, such as starting in safe mode and editing the bios, among others. but, no matter what i try, nothing works.

i have a prebuilt CyberpowerPC C-series gaming PC from 2019, with an AMD ryzen 5 5600 series CPU, a Gigabyte B450M motherboard, and an AMD geforce RX graphics card ( i do not know the exact model number ). I have made no hardware modifications to the PC.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

99 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-12-06T00:07:07+00:00

    The black screen with the cursor happened to me 3 times. (only on Win 11, my Win 10 is fine). Two times I was able to restore to an earlier restore point. There was/is nothing wrong with my system, SSD....... it is the Windows update. The 3rd time this happened, it would not let me restore to an earlier restore point. So, I ended up having to reset my laptop, basically starting from scratch. Thankfully, I am vigilant in doing back-ups. This is SO ridiculous of Microsoft to not have this fixed. As a result, I no longer do automatic Windows/Microsoft update for anything. You can Google how to to turn off automatic Windows updates, as many others are experiencing the same issue. Unbelievable.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-12-06T00:20:36+00:00

    Thanks. It seems the best strategy to avoid such nuissances. I will try to follow.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-12-13T08:51:17+00:00

    You are a hero to the cause. Thank you!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-01-01T04:37:11+00:00

    do ctrl, alt, delete and at the right bottom click immediately RESTART.

    that all to it. simple and should work. good luck

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-01-05T07:13:07+00:00

    Yes that's the way ... but not very user friendly to have to restart your PC twice every time.

    I solved it by repairing (re-installing with keeping apps) windows however very worry about KB5048685 seems to break win11 on my PC there must be some driver conflict I did not identify yet.

    Was this answer helpful?

    0 comments