windows 11 black screen after login

Anonymous
2023-05-27T12:53:11+00:00

recently my windows 11 PC has been showing a black screen after i login. i can still use my cursor, and i can use Ctrl Alt Del to open task manager, but it isn’t very useful as it just closes immediately. i have tried many troubleshooting steps, such as starting in safe mode and editing the bios, among others. but, no matter what i try, nothing works.

i have a prebuilt CyberpowerPC C-series gaming PC from 2019, with an AMD ryzen 5 5600 series CPU, a Gigabyte B450M motherboard, and an AMD geforce RX graphics card ( i do not know the exact model number ). I have made no hardware modifications to the PC.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-05-27T14:00:28+00:00

    Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution.

    I’m sorry that you are experiencing this issue. Please follow the steps below to try some solutions.

    1. Scan your PC with Windows Security or 3rd party antimalware software

    Select Start > Settings > Update & Security > Windows Security and then Virus & threat protection.

    1. Start your PC in safe mode in Windows; it can help identify if any third-party software is causing the issue. To boot Windows in safe mode, press and hold the Shift key, restart Computer, then Troubleshoot > Advanced option > Startup Settings > Restart.
    2. Check for Windows updates. Settings > Windows update > Check for Windows update.
    3. Use the System File Checker tool to repair missing or corrupted system files

    https://support.microsoft.com/en-us/topic/use-t...

    1. Run Startup Repair.

    a. Boot Into Windows Recovery Environment.

    b. Next, under Choose an option, click on Troubleshoot.

    c. Next, click on Advanced options.

    d. Click on Startup Repair. Now it will start to diagnose your PC to find issues with the start-up.

    e. Next, select a user account and enter the password.

    f. Click Continue to begin Startup repair. This process may take some time, so wait till it is complete.

    If the above steps do not help, reach out to me, and I will be happy to help and try my best to resolve your issue. Thank you.

    Best,

    Mostafa

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  2. Anonymous
    2023-07-10T19:20:58+00:00

    Hi, I have the same problem after the update because my windows defender was disabled/not functional and now I have a black screen after the login. How I can find the problem?

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  3. Anonymous
    2023-11-04T16:23:53+00:00

    Dear Mostafa,

    I got a black screen after I uninstalled a third party app and logged in.

    I tried all of the tutorials that I saw, but it didn't work for now, so can you please help me figure out what the problem is?

    Yours truly, Alex Johnston

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  4. Anonymous
    2023-11-10T18:11:31+00:00

    Hi, I had same problem today - after logging in to my account (Win 11) the screen was black, only mouse was visible, could not run even Task manager, reboots did not help. Only Ctrl+Alt+Del worked.

    I restarted the PC and set *Flight-mode ON* before I logged in and it worked normally again after login. Crazy, only Bitdefender agent and SecurityHealthSystray.exe are allowed on Startup.

    Hope this helps

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  5. Anonymous
    2023-11-25T16:36:29+00:00

    Still don't work

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