windows 11 black screen after login

Anonymous
2023-05-27T12:53:11+00:00

recently my windows 11 PC has been showing a black screen after i login. i can still use my cursor, and i can use Ctrl Alt Del to open task manager, but it isn’t very useful as it just closes immediately. i have tried many troubleshooting steps, such as starting in safe mode and editing the bios, among others. but, no matter what i try, nothing works.

i have a prebuilt CyberpowerPC C-series gaming PC from 2019, with an AMD ryzen 5 5600 series CPU, a Gigabyte B450M motherboard, and an AMD geforce RX graphics card ( i do not know the exact model number ). I have made no hardware modifications to the PC.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2025-01-14T03:01:16+00:00

    Started my PC today and the same black screen is back. I can open the browser using task manager

    I tried restarting with network off but that made no difference.
    I tried restarting the explorer from task manager but again no difference

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  2. Anonymous
    2025-01-14T00:03:53+00:00

    Exactly!

    Speaking with a Microsoft 365 support, who couldn't help with this as was only an MS Office 365 tech, but admitted that this is a known issue amongst MS Windows techs and is being investigated. Allegedly!

    My 11 month old i7 Windows 11 laptop & my fiancé's c. 7y Windows 10 both have suffered with this lately.

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  3. Anonymous
    2025-01-13T21:47:27+00:00

    when you click ctrl, alt, delete, you should see and click the restart button and that should be good to go from there.

    if not, there is more to it.

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  4. Anonymous
    2025-01-13T16:22:39+00:00

    I've had the issue appear 3 times now in a span of 3 months. The problem happens after a windows update

    Upon updating, my PC restarts normally, reaches log in screen which I successfully pass, then attempts to get to the desktop but here it just stays black. The cursor can be seen and can move. CTRL ALT DEL works and I can open task manager. I can open MS Edge from task manager but explorer will not open

    The solutions that have sometimes worked include:

    Going back to a restore point
    Uninstalling updates
    And now I made sure to have the latest NVIDIA drivers installed and then ran windows update which seems to have worked so far

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  5. Anonymous
    2025-01-05T07:13:07+00:00

    Yes that's the way ... but not very user friendly to have to restart your PC twice every time.

    I solved it by repairing (re-installing with keeping apps) windows however very worry about KB5048685 seems to break win11 on my PC there must be some driver conflict I did not identify yet.

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