my cousins pc is doing the same thing after he logs in it shows a black screen and he can only see his cursor. He restarted it and it is staying in the shutting down screen for a bit
windows 11 black screen after login
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Anonymous
recently my windows 11 PC has been showing a black screen after i login. i can still use my cursor, and i can use Ctrl Alt Del to open task manager, but it isn’t very useful as it just closes immediately. i have tried many troubleshooting steps, such as starting in safe mode and editing the bios, among others. but, no matter what i try, nothing works.
i have a prebuilt CyberpowerPC C-series gaming PC from 2019, with an AMD ryzen 5 5600 series CPU, a Gigabyte B450M motherboard, and an AMD geforce RX graphics card ( i do not know the exact model number ). I have made no hardware modifications to the PC.
Windows for home | Windows 11 | Performance and system failures
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Anonymous
2025-05-18T00:29:50+00:00 -
Anonymous
2025-05-09T08:43:29+00:00 Thanks, this worked for me!!!
I have also Bitdefender, I suspect this has something to do with it
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Anonymous
2025-05-03T21:08:42+00:00 Wrong. I have never uninstalled anything. As already said twice - I need just logout from the black screen, and login again from the splash screen as usual.
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Anonymous
2025-05-03T21:04:29+00:00 I have never said that I ran the Windows update. That was never necessary. I had just need to logout from black screen, and login again, as usual. Try it.
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Anonymous
2025-05-03T20:59:55+00:00 Yes, the screen is BLACK, but you can see the mouse cursor. Anyway, Ctrl-Alt-Del gives you chance to see the option to log out. Do not try ho launch the Task manager, at all. Not necessary. Just log out, until you see the Windows splash screen with login window. Then log in as usual. This has helped me always to regain access to the system home screen.