windows 11 black screen after login

Hi, I had same problem today - after logging in to my account (Win 11) the screen was black, only mouse was visible, could not run even Task manager, reboots did not help. Only Ctrl+Alt+Del worked.

I restarted the PC and set *Flight-mode ON* before I logged in and it worked normally again after login. Crazy, only Bitdefender agent and SecurityHealthSystray.exe are allowed on Startup.

Hope this helps

Can confirm this works, do ctrl+alt+del, log out, bottom right turn on flight mode, log back in. This issue happened after I restart my computer cus of some memory leak and pc started updating.

Just had this same issue, black screen with mouse pointer showing, no desktop but ctlr+alt+del works.

I opened task manager and noticed that explorer.exe was taking only 6MB of ram when it usually takes 100+. Restarting it didn't work.

I then ran CMD.exe (click on new process) and it opened just fine. Tried to run SFC /scan now but it wouldn't let me because the user was not an admin.

Opened msedge.exe as a new task to try and find out how I can open a prompt as admin, and it opened just fine.

While I was doing that. The desktop showed up and everything seemed to work.

I was then able to open an admin prompt and run SFC /scan now, which said it found and repaired some corrupted files.

Currently finishing a virus scan and will see if it still works after a reboot, but hopefully this can be of use to others with the same problem.

No problem I think it to do with the latest update I believe as when I updated it that happened so now when I return to old save points it’s working fine before restart but i have to do that every time i turn my computer on for some reason and i lost so much work i done i usually save it on external hard drive but this was so unexpected so i didn’t so now am doing my project again

Thanks for the information but...

I tried all of these before and somehow my computer works, I talked to my mech friend about the issue and he fixed it for me.

I remember having something to do with drivers or something like that

Eventually, All the tips above needed a password for my account in which it declined all the passwords I put in, Even if they were correct.

Again, Thanks

Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution.

I’m sorry that you are experiencing this issue. Please follow the steps below to try some solutions.

1. Scan your PC with Windows Security or 3rd party antimalware software
   Select Start > Settings > Update & Security > Windows Security and then Virus & threat protection.
2. Start your PC in safe mode in Windows; it can help identify if any third-party software is causing the issue. To boot Windows in safe mode, press and hold the Shift key, restart Computer, then Troubleshoot > Advanced option > Startup Settings > Restart.
3. Check for Windows updates. Settings > Windows update > Check for Windows update.
4. Use the System File Checker tool to repair missing or corrupted system files
   https://support.microsoft.com/en-us/topic/use-t...
5. Run Startup Repair.
   a. Boot Into Windows Recovery Environment.
   b. Next, under Choose an option, click on Troubleshoot.
   c. Next, click on Advanced options.
   d. Click on Startup Repair. Now it will start to diagnose your PC to find issues with the start-up.
   e. Next, select a user account and enter the password.
   f. Click Continue to begin Startup repair. This process may take some time, so wait till it is complete.

If the above steps do not help, reach out to me, and I will be happy to help and try my best to resolve your issue. Thank you.

Best,
Mostafa

Hi i followed all the steps above and its not working only way to get it back is by restoring system to laters restore point