windows 11 black screen after login

Anonymous
2023-05-27T12:53:11+00:00

recently my windows 11 PC has been showing a black screen after i login. i can still use my cursor, and i can use Ctrl Alt Del to open task manager, but it isn’t very useful as it just closes immediately. i have tried many troubleshooting steps, such as starting in safe mode and editing the bios, among others. but, no matter what i try, nothing works.

i have a prebuilt CyberpowerPC C-series gaming PC from 2019, with an AMD ryzen 5 5600 series CPU, a Gigabyte B450M motherboard, and an AMD geforce RX graphics card ( i do not know the exact model number ). I have made no hardware modifications to the PC.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-07-31T14:33:38+00:00

    If you have a Docking station attached try without the dock. I ran into an issue where it it did this when connected. Disconnected and came back to normal

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  2. Anonymous
    2024-07-29T12:52:55+00:00

    Same for me it's the third or fourth time in a few month that I encounter the same after a Windows update last one was after KB 2267602 Security intelligence update two days ago, allways same scenario, black screen with only a cursor and possibility to open task manager using ctrl-alt-delete and starting any program I wish from within task manager but no desktop screen nor explorer. Only work around restore system using a previous known good backup and disabling updates. Due to that workaround seems to me it's not a hardware problem, but .....

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  3. Anonymous
    2024-07-24T15:04:25+00:00

    press ctrl-atl-del, then click on task manager. After that, follow these instructions:

    Stopping the App Readiness service worked for me. I found the PID for the app readiness process under services (on the left) in task manager, then went to details (also on the left) in task manager and end task on that PID (svchost process). After that, windows explorer and desktop manager started as expected.

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  4. Anonymous
    2024-07-24T10:39:53+00:00

    How we are supposed to do any of the suggested option when screen is completely black?

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