windows 11 black screen after login

Anonymous
2023-05-27T12:53:11+00:00

recently my windows 11 PC has been showing a black screen after i login. i can still use my cursor, and i can use Ctrl Alt Del to open task manager, but it isn’t very useful as it just closes immediately. i have tried many troubleshooting steps, such as starting in safe mode and editing the bios, among others. but, no matter what i try, nothing works.

i have a prebuilt CyberpowerPC C-series gaming PC from 2019, with an AMD ryzen 5 5600 series CPU, a Gigabyte B450M motherboard, and an AMD geforce RX graphics card ( i do not know the exact model number ). I have made no hardware modifications to the PC.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2025-01-13T16:22:39+00:00

    I've had the issue appear 3 times now in a span of 3 months. The problem happens after a windows update

    Upon updating, my PC restarts normally, reaches log in screen which I successfully pass, then attempts to get to the desktop but here it just stays black. The cursor can be seen and can move. CTRL ALT DEL works and I can open task manager. I can open MS Edge from task manager but explorer will not open

    The solutions that have sometimes worked include:

    Going back to a restore point
    Uninstalling updates
    And now I made sure to have the latest NVIDIA drivers installed and then ran windows update which seems to have worked so far

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  3. Anonymous
    2024-02-18T00:42:58+00:00

    Appreciate the info, issue seemed to resolve itself eventually. But i will keep this bookmarked just in case. Thanks again!

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  4. Anonymous
    2024-01-08T13:49:36+00:00

    No problem I think it to do with the latest update I believe as when I updated it that happened so now when I return to old save points it’s working fine before restart but i have to do that every time i turn my computer on for some reason and i lost so much work i done i usually save it on external hard drive but this was so unexpected so i didn’t so now am doing my project again

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  5. Anonymous
    2024-01-08T09:43:08+00:00

    Thanks for the information but...

    I tried all of these before and somehow my computer works, I talked to my mech friend about the issue and he fixed it for me.

    I remember having something to do with drivers or something like that

    Eventually, All the tips above needed a password for my account in which it declined all the passwords I put in, Even if they were correct.

    Again, Thanks

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