windows 11 black screen after login

Anonymous
2023-05-27T12:53:11+00:00

recently my windows 11 PC has been showing a black screen after i login. i can still use my cursor, and i can use Ctrl Alt Del to open task manager, but it isn’t very useful as it just closes immediately. i have tried many troubleshooting steps, such as starting in safe mode and editing the bios, among others. but, no matter what i try, nothing works.

i have a prebuilt CyberpowerPC C-series gaming PC from 2019, with an AMD ryzen 5 5600 series CPU, a Gigabyte B450M motherboard, and an AMD geforce RX graphics card ( i do not know the exact model number ). I have made no hardware modifications to the PC.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-01-26T09:32:51+00:00

    I know this is an old thread, but my search brought me here. After a week of troubleshooting trying everything I could find on the internet, the whole Bootrec /fixmbr etc and updating drivers as well as everything else, it turned out my wireless network card was to blame, the Bluetooth side of it worked when it felt like it and the wireless part of it still worked fine, but after removing the card no more issue. I've since ordered a new Wireless/Bluetooth PCIe card and have no more issue.

    I just replied to this post in case somebody else lands here while troubling shooting and searching the web and this gives you one more thing to check, so maybe check your hardware devices. I have to say, this had my head wrecked for a week, and multiple recovery's later it ended up being a hardware issue and not a software one.

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  2. Anonymous
    2024-11-13T11:43:18+00:00

    A person is never to young to suggest good advice.

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  3. Anonymous
    2024-11-12T19:59:51+00:00

    This is ridiculous. I am using my desktop now, to respond as I am having the same problem on my Win 11 laptop. 2nd time now, AFTER WINDOWS UPDATE, restarts to blank screen with cursor and only can get to task manager. Last time (which was last week) the same thing happened and I had to go through several steps to get to an earlier restore point. However, a week later, I ran Windows update and the same thing happened again. Like I said, this is ridiculous. I guess I'll be turning off Win updates for a good while. This is only happening on my Win11 laptop, not my WIn10 desktop. Hummmm.... C'mon Microsoft!

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  4. Anonymous
    2024-06-05T08:06:59+00:00

    I had this exact issue. I let it sit for 5-10 mins whilst I was reading through this on my phone. Suddenly it flashed to life. I'm on an Acer aspire laptop with ryzen 5 7530u.

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  5. Anonymous
    2024-06-04T14:34:58+00:00

    Stopping the App Readiness service worked for me. I found the PID for the app readiness process under services (on the left) in task manager, then went to details (also on the left) in task manager and end task on that PID (svchost process). After that, windows explorer and desktop manager started as expected.

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