windows 11 black screen after login

Anonymous
2023-05-27T12:53:11+00:00

recently my windows 11 PC has been showing a black screen after i login. i can still use my cursor, and i can use Ctrl Alt Del to open task manager, but it isn’t very useful as it just closes immediately. i have tried many troubleshooting steps, such as starting in safe mode and editing the bios, among others. but, no matter what i try, nothing works.

i have a prebuilt CyberpowerPC C-series gaming PC from 2019, with an AMD ryzen 5 5600 series CPU, a Gigabyte B450M motherboard, and an AMD geforce RX graphics card ( i do not know the exact model number ). I have made no hardware modifications to the PC.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-29T18:55:20+00:00

    It's so weird that all these techs or experts responded with similar instructions. They just overlooked that we could not sign in to Windows since what we got is a BLACK/BLANK SCREEN! If we couldn't see anything on the screen, how could we do anything to do as they've suggested?

    Unlike Windows 10, why Microsoft Windows 11 is so buggy that only created tons of problems and troubles to we Windows users?

    Why all these techs didn't and couldn't see that we are facing a black/blank screen, and they still asked us to follow their instructions?

    WE ARE EITHER FACING A BLACK/BLANK SCREEN OR a BLUE WINDOWS SIGN IN SCREEN with "The specified domain either does not exist or could not be contacted"...Press Shift when restart the power...Hold the Shift key while click the lower right power sign, choose Restart...When...on and on, again and again. We've been fooled around like morons!

    Is this the marketing tricks, a "Lightbulb Conspiracy", that Microsoft made the Windows 11 so buggy with goofy updates to fry our PCs, not to be restored or repaired, then forced us to BUY NEW PCs?

    Look at my eyes, and give me a straight answer.

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  2. Anonymous
    2023-12-17T18:10:08+00:00

    I am having the same problem myself. only with the most recent update of windows.
    nothing seems to load in just a black screen with my mouse floating around. ive tryed restarting "windows explorer" from the task manager to it going away and nothing happening.

    Ive spent time with a friend trying to figure out what was happening as he suggested running " SFC /scannow " in the cmd window. that lead to it saying some files where in need of fixing. i don't know if i can get those log's now.

    help here may lead to an explanation to what might be happening.

    The only way that i have been able to get my computer running again was restoring it back to just before the update was even installed.

    hold down shift while clicking the system restart to get myself into the options to do so. getting kind of annoying and bothersom.

    since it may help i have a pre-built starforge sentinel PC.

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  3. Anonymous
    2023-11-04T16:23:53+00:00

    Dear Mostafa,

    I got a black screen after I uninstalled a third party app and logged in.

    I tried all of the tutorials that I saw, but it didn't work for now, so can you please help me figure out what the problem is?

    Yours truly, Alex Johnston

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  4. Anonymous
    2024-01-07T21:45:10+00:00

    Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution.

    I’m sorry that you are experiencing this issue. Please follow the steps below to try some solutions.

    1. Scan your PC with Windows Security or 3rd party antimalware software
      Select Start > Settings > Update & Security > Windows Security and then Virus & threat protection.
    2. Start your PC in safe mode in Windows; it can help identify if any third-party software is causing the issue. To boot Windows in safe mode, press and hold the Shift key, restart Computer, then Troubleshoot > Advanced option > Startup Settings > Restart.
    3. Check for Windows updates. Settings > Windows update > Check for Windows update.
    4. Use the System File Checker tool to repair missing or corrupted system files
      https://support.microsoft.com/en-us/topic/use-t...
    5. Run Startup Repair.
      a. Boot Into Windows Recovery Environment.
      b. Next, under Choose an option, click on Troubleshoot.
      c. Next, click on Advanced options.
      d. Click on Startup Repair. Now it will start to diagnose your PC to find issues with the start-up.
      e. Next, select a user account and enter the password.
      f. Click Continue to begin Startup repair. This process may take some time, so wait till it is complete.

    If the above steps do not help, reach out to me, and I will be happy to help and try my best to resolve your issue. Thank you.

    Best,
    Mostafa

    Hi i followed all the steps above and its not working only way to get it back is by restoring system to laters restore point

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  5. Anonymous
    2023-11-25T16:36:29+00:00

    Still don't work

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