Please help with my BSODS. I cannot get away from them!

Anonymous
2023-05-28T15:24:47+00:00

Hi all.

Had this machine for a couple years.

The specs are listed below:

Operating System Windows 11 Pro 64-bit

CPU AMD Ryzen 7 3800X 49 °C Matisse 7nm Technology

RAM 32.0GB Dual-Channel DDR4 @ 3600MHz (18-22-22-42)

Motherboard ASUSTeK COMPUTER INC. ROG STRIX B550-F GAMING (AM4) 30 °C

Graphics S2719DGF (2560x1440@155Hz) DELL S2721HSX (1080x1920@60Hz) NVIDIA GeForce RTX 3070 (Gigabyte) 46 °C

Storage 931GB SanDisk SSD PLUS 1000GB (SATA (SSD)) 26 °C 931GB Western Digital WDC WD10EZRX-00L4HB0 (SATA ) 24 °C 238GB 256GB PCS 2.5" SSD (SATA (SSD)) 40 °C 238GB M Series NVMe SSD 256G

I keep getting random blue screens at random times and I cannot for the life of me figure out the problem. The BSOD I get are:

  • IRQL_NOT_LESS_OR_EQUAL and the driver error in stack is "ntoskrnl.exe+44fa00"
  • KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bfs.sys

I have had a few BSODS since getting the machine and they're not always the same message though this is the most common.

I have tried the following:

  • Both SFC and Dism commands on the local machine, and on a repair disk (No errors on both)
  • Windows Memory Diagnostic and Memtest86 (No errors on both)
  • Reinstalled Windows (Fixed for a short time)
  • Reseated GPU
  • Reseated RAM
  • Updated Drivers
  • Flashed BIOS with newest version (now OOD)
  • Checked Temps
  • Stress tested CPU and GPU.

I have all the latest drivers installed, and I have updated BIOS a few times hoping this would resolve the problem. I have ran SFC and DISM commands, and even re-installed Windows.

I just don't know what could be causing this, and funnily enough it doesn't seem to happen when I game (So far) it only ever happens if I am doing something random, or sometimes it will chain BSOD if it reboots and and I don't straight away start using my machine... like if it's left on the log in screen it would sometimes do it.

But it's perhaps once ever few days, or 3 times a day depending on it's mood.

Please help, I can provide any info necessary.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-05-31T06:43:08+00:00

    I've added two more :)

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  2. DaveM121 935.1K Reputation points Independent Advisor
    2023-05-31T07:05:14+00:00

    Still the same, some RGB software is listed with no specific drivers listed.

    Open File Explorer and select your C drive

    Search for OpenRGB.exe

    What folder do you find that file in?

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  3. Anonymous
    2023-05-31T07:13:03+00:00

    It's a portable executable in my downloads folder.

    I ran it once few weeks back and haven't used it since, it's not installed or anything.. so that's super strange

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  4. DaveM121 935.1K Reputation points Independent Advisor
    2023-05-31T07:17:06+00:00

    That executable is currently running on your PC, it is listed in most of your minidump files.

    Click the link below to download a small free utility that does not require installation.

    https://download.sysinternals.com/files/Autorun...

    When the file downloads, unzip it.

    Run Autoruns64 as Administrator

    In the filter box in Autoruns type this: openrgb

    Pease provide a screenshot of the result of that search

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  5. Anonymous
    2023-05-31T07:24:19+00:00

    OpenRBG was indeed on the autoruns list.

    I have since unchecked it. What's strange though is I cannot see it running in Task Manager anywhere

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