Please help with my BSODS. I cannot get away from them!

Anonymous
2023-05-28T15:24:47+00:00

Hi all.

Had this machine for a couple years.

The specs are listed below:

Operating System Windows 11 Pro 64-bit

CPU AMD Ryzen 7 3800X 49 °C Matisse 7nm Technology

RAM 32.0GB Dual-Channel DDR4 @ 3600MHz (18-22-22-42)

Motherboard ASUSTeK COMPUTER INC. ROG STRIX B550-F GAMING (AM4) 30 °C

Graphics S2719DGF (2560x1440@155Hz) DELL S2721HSX (1080x1920@60Hz) NVIDIA GeForce RTX 3070 (Gigabyte) 46 °C

Storage 931GB SanDisk SSD PLUS 1000GB (SATA (SSD)) 26 °C 931GB Western Digital WDC WD10EZRX-00L4HB0 (SATA ) 24 °C 238GB 256GB PCS 2.5" SSD (SATA (SSD)) 40 °C 238GB M Series NVMe SSD 256G

I keep getting random blue screens at random times and I cannot for the life of me figure out the problem. The BSOD I get are:

  • IRQL_NOT_LESS_OR_EQUAL and the driver error in stack is "ntoskrnl.exe+44fa00"
  • KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bfs.sys

I have had a few BSODS since getting the machine and they're not always the same message though this is the most common.

I have tried the following:

  • Both SFC and Dism commands on the local machine, and on a repair disk (No errors on both)
  • Windows Memory Diagnostic and Memtest86 (No errors on both)
  • Reinstalled Windows (Fixed for a short time)
  • Reseated GPU
  • Reseated RAM
  • Updated Drivers
  • Flashed BIOS with newest version (now OOD)
  • Checked Temps
  • Stress tested CPU and GPU.

I have all the latest drivers installed, and I have updated BIOS a few times hoping this would resolve the problem. I have ran SFC and DISM commands, and even re-installed Windows.

I just don't know what could be causing this, and funnily enough it doesn't seem to happen when I game (So far) it only ever happens if I am doing something random, or sometimes it will chain BSOD if it reboots and and I don't straight away start using my machine... like if it's left on the log in screen it would sometimes do it.

But it's perhaps once ever few days, or 3 times a day depending on it's mood.

Please help, I can provide any info necessary.

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 935.1K Reputation points Independent Advisor
    2023-05-28T15:56:18+00:00

    Hi Lewis,

    I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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  2. Anonymous
    2023-05-28T16:10:18+00:00

    Hi there.

    Thanks for this.

    Here are my minidump files.

    https://drive.google.com/drive/folders/1KQ5thGA1lOUvPsuU0F33VFsPajOytHi2?usp=sharing

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  3. DaveM121 935.1K Reputation points Independent Advisor
    2023-05-28T16:13:42+00:00

    I tied to download your file(s), but they are not shared, please try sharing them again on Google Drive.

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  4. Anonymous
    2023-05-28T16:17:54+00:00

    Apologies, I have now shared.

    Thanks again

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  5. DaveM121 935.1K Reputation points Independent Advisor
    2023-05-28T16:21:12+00:00

    Sorry, they are still not shared, I just sent you a share request on Google Drive, that may be in your Email, please let me know here when they are shared.

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