Windows 11 PC freezes and becomes completely unresponsive when gaming

Anonymous
2023-05-15T05:16:23+00:00

I recently got a new prebuilt PC, and within a week of redownloading all my files and games from my previous PC, the computer continuously freezes and becomes completely unresponsive when gaming. It happens at random times and seems to differ between games. I have done everything I possibly can to remedy this issue, from scanning and repairing drivers, drives, reseating my GPU and RAM, installing HW monitor to ensure my temps are not skyrocketing and the voltage/wattage is sufficient, going into BIOS to make sure nothing is overclocked and the RAM is set to the correct MHz, running the windows memory diagnostic tool, etc. Everything that has been posted on youtube and other forums, I am almost positive I have tried. Absolutely nothing works and no matter what I do, the freezes keep occurring. The strange thing is when my PC becomes unresponsive, I can still hear my friends continuing to talk in discord but they cannot hear me. I am not sure what else to do about this other than to seek help here or to return the PC and just build another one on my own.

Specs:

RTX Nvidia 4090

13th Gen Intel(R) Core(TM) i9-13900k, 3000 Mhz, 24 cores

32.0 GB Kingston 2400 MHz memory DDR4

ASUS PRIME Z790-P WIFI D4

2TB NVme M.2 SSD

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-10-19T14:45:40+00:00

    I use Teams a good bit and this week turned off the "New Teams" and have found my issue with freezing has almost stopped. Not positive the New Teams was the problem but have now gone just over 24 hrs with no freeze ups.

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  2. Anonymous
    2023-10-11T03:42:39+00:00

    got the same issue since kb5030219.

    When my second monitor is disabled the pc random freeze after some usage like youtube.

    It freeze like 10 seconds dont take any input, then i can move my mouse 1 secound. Even sound get stuck and when i press to much buttons some strange windows beep sound occur.

    The only fix for this is go into control pannel and enable the second monitor. then the promlem is gone.

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  3. Anonymous
    2023-11-05T05:03:52+00:00

    I am having the same exact proble. I recently updated from Windows 10 which I had no problems and am now running windows 11 and am having the same exact problem. Complete unresponsive, i can hear everyone in discord fine but I can't even get the task manager to come up properly. End up having to pull the plug, cpu and gpu not overheating and other than rolling back to windows 10 I am at a loss of what to do. Mainly happens when gaming.

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  4. Anonymous
    2023-10-26T00:17:54+00:00

    I had to rollback the AMD driver 2 versions and the freezing issue went away. According to Reddit, the freezing is a known issue that AMD haven't bothered to fix yet

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  5. Anonymous
    2023-05-15T07:53:11+00:00

    Do you use a Riser Cable?

    i had exact the same issue and the GPU to Mainboard Connection caused this Freeze Problem

    https://answers.microsoft.com/en-us/windows/forum/all/fixed-pcie-30-riser-cable-caused-that-issue-i-have/32fd5275-b745-4ec3-8e99-3e7f9a0e1a8a?page=2

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