Lightshot not working after windows update

Anonymous
2023-06-21T01:37:45+00:00

I use lightshot as it's the most convenient tool for taking screen snippets I've ever experienced, but after my new laptop updated last week, lightshot is no longer running from the background. I tried to uninstall and reinstall but did not work.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-07-31T14:39:11+00:00

    Thank you.

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  2. Anonymous
    2023-08-02T20:07:11+00:00

    I manually downloaded and installed these updates. I also uninstalled and reinstalled Lightshot as Administrator. Unfortunately none of these suggestions worked for me :(

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  3. Anonymous
    2023-08-06T05:14:23+00:00

    Hey, what worked for me was going into the system tray

    Right-click the light shot icon --> options.

    Unchecking the "general hotkey" box under hotkey

    Hitting ok, and then rechecking the general hotkey box and hitting ok.

    Then it suddenly works with the print screen hotkey again. I also have the keyboard snip tool option disabled in the accessibility settings

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  4. Anonymous
    2023-08-07T14:32:38+00:00

    What is the KB number so I can manually download it from the MS Windows Update Catalog?

    Drivers:

    Intel Corporation - Display - 31.0.101.4502

    Intel Corporation - Extension - 31.0.101.4502

    Definitions:

    Microsoft Defender Antivirus - KB2267602 (Versão 1.393.1855.0)

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  5. Anonymous
    2023-08-07T16:28:19+00:00

    I've got the same issue. Windows 11, up-to-date including optional updates, Laptop DELL is updated as well.

    I install Lightshot with administrative permissions and it doesn't install properly: I can't see it in systray, prtscr doesn't work, though I can see it in the processes. I end the process, run the app as Admin and it doesn't help... Snipping tool is switched off. Guys, any help is very much appreciated :)

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    4 people found this answer helpful.
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