Hi Faye,
Sabya here, Independent Windows Adviser. Hope you are doing well.
Is the snipping tool taking the picture if you are trying to use the hotkeys of lightshot?
If yes please try this -
https://www.technewstoday.com/lightshot-not-wor...
https://answers.microsoft.com/en-us/windows/for...This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.
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For me, lightshot started working again after I installed these two updates:
2023-07 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5028254)
2023-07 Cumulative Update Preview for .NET Framework 3.5 and 4.8.1 for Windows 11, version 22H2 for x64 (KB5028017)
I think the first one (KB5028254) fixes the problem.
If lightshot still not working, reinstall the app and run with admin privileges.