Windows 11 22H2 fails to install on Lenovo Ideapad Gaming 3 15ARH05

Anonymous
2023-06-24T14:13:17+00:00

Windows 11 22H2 fails to install on Lenovo Ideapad Gaming 3 15ARH05

I having difficulties to update and install it on half way and get encountered error and system reboot by itself.

It is happen for about a years now.

Can some one help me?

Windows for home | Windows 11 | Windows update

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  1. Ramesh 181.9K Reputation points Volunteer Moderator
    2023-06-26T17:37:00+00:00

    PolarBear is not listed in the log as a problematic driver, but you may delete/uninstall it.

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  2. Anonymous
    2023-06-26T17:33:04+00:00

    Dear Sir,

    in a time on my way to uninstall the Lenovo keyboard driver, I have noticed that under network adapter there is a one problem with ! mark. here is the picture of it.

    Please advise me, do i need to delete/uninstall this too?

    it is PolarBear Tunnel

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  3. Ramesh 181.9K Reputation points Volunteer Moderator
    2023-06-26T17:17:14+00:00

    Please try uninstalling the Lenovo Keyboard Device driver, which is shown as problematic in the logs and Device Manager.

    (To back up all the driver packages, please use DISM or PowerShell, as in this article Backup and Restore Device Drivers)

    From admin Command Prompt, run:

    pnputil /delete-driver oem67.inf /uninstall /force

    Press Enter.

    You should see the following output:

    Driver package deleted successfully.

    Run:

    sc.exe qc ApkbfiltrService

    Pls post the output.

    Disconnect all peripherals and re-run Windows 11 22H2 setup. In the initial screen, click “Change how Setup downloads updates”, and select "Not right now."

    Post fresh logs if required.

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  4. Anonymous
    2023-06-26T17:00:07+00:00

    Dear Sir,

    Please find the attachment document below.

    https://1drv.ms/t/s!Ao6dmqtfyBcyhUGLdjjN49KvR-AN?e=jdxyXX

    I look forward to hear from you soon. I thank you in advanced for your help.

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  5. Ramesh 181.9K Reputation points Volunteer Moderator
    2023-06-26T16:49:00+00:00

    Thanks.

    A command didn't run because of a typo. Please run the following (from admin Command Prompt) and upload "C:\logs_june_2023\drivers_table.txt"

    • dism /online /get-drivers /format:table > C:\logs_june_2023\drivers_table.txt

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