Solitaire- All my June 2023 Daily Challenge progress wiped

Anonymous
2023-06-15T02:00:56+00:00

*Microsoft Solitaire for Android*

Checked my daily challenges today and all my progress for the month had been wiped!! I tried doing some puzzles over again, but when I closed and reopened the app, it wiped my progress AGAIN. It says I've claimed the xp for the puzzles so it knows I've completed them, it just removed the completed label.

I have a Samsung Galaxy S22. It and the app are fully updated.

Windows for home | Other | Gaming

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  1. Anonymous
    2023-06-20T11:13:36+00:00

    As aforesaid, a pity they couldn't rebuild the database up to 14th June.

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  2. Anonymous
    2023-06-21T19:23:43+00:00

    Hi everyone,

    I have just discovered that also all the targets of all MS games achieved in the last six years have disappeared.

    It seems that I have just started to play with MS games.

    Could anyone check the content of the app Xbox console companion app and give me a confirmation?

    The issue is more serious that I initially believed, even if, now, June progress seems to be restored.

    Above a screen shot of the app which shows that i do not have any targets achieved in any MS games played.

    Microsoft game dpt, I am totally disappointed and frustrated for this giant bug: none of MS moderator or any other representative is officially replying, not giving any explanation and informing the users about the corrective actions is being implemented.

    Thanks for this fantastic gift!

    Luca

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  3. Anonymous
    2023-06-21T19:36:57+00:00

    Good evening Luca!

    You should definitely start a "ticket" on this so Microsoft has to fix it.
    Best regards Jan

    https://microsoftcasualgames.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000932852

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  4. Anonymous
    2023-06-21T20:21:46+00:00

    Hi Jan,

    thanks for your kind support.

    I have just submitted a ticket which explains the bug I am facing: Ticket Number 56580.

    I hope that someone will handle it giving me a feedback

    Best regards

    Luca

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  5. Anonymous
    2023-06-21T20:36:17+00:00

    seriously, replaying all of those games! I don't want to but to save my stats I guess.... chalk it up to more practice?????

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