Solitaire- All my June 2023 Daily Challenge progress wiped

Anonymous
2023-06-15T02:00:56+00:00

*Microsoft Solitaire for Android*

Checked my daily challenges today and all my progress for the month had been wiped!! I tried doing some puzzles over again, but when I closed and reopened the app, it wiped my progress AGAIN. It says I've claimed the xp for the puzzles so it knows I've completed them, it just removed the completed label.

I have a Samsung Galaxy S22. It and the app are fully updated.

Windows for home | Other | Gaming

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  1. paulr0511 48,640 Reputation points Independent Advisor
    2023-06-15T04:08:52+00:00

    Good day Claire2584! I am glad to be able to provide assistance to you today. My apologies on this in-game experience and if you are referring to one of the games from MS Casual games then you can try to logout and login again and see how it goes and in the event that you will continue to experience an issue, you can also monitor if you will experience the issue within the day or so as this might also be within the server of the game and if it is still the same then you can submit a ticket to the MS Casual games team for them to check on your account and see on what has transpired behind this issue.

    https://microsoftcasualgames.zendesk.com/hc/en-...

    You can also refer to the link below with the user who experienced the same issue.

    https://answers.microsoft.com/en-us/subject/for...

    Regards,

    Paul R.

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  2. Anonymous
    2023-06-15T05:24:20+00:00

    I think it's a problem with the game because mine has done the same thing :(

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  3. Anonymous
    2023-06-15T13:11:53+00:00

    I have the same problem as well.

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  4. Anonymous
    2023-06-15T13:14:08+00:00

    I have the same problem, and it happened twice. First time was yesterday, June 14. I tried logging out/in, restarting, progress was still gone. I restarted my progress on June 14 and this morning (June 15) the same issue happened - all my progress was reset to 0/5 for all days.

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  5. Anonymous
    2023-06-15T15:19:23+00:00

    Mine were also erased, and then I played yesterday's game and then it got erased as well.

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