How do i get rid of popup false virus alerts in Windows 11?

Anonymous
2023-07-11T00:17:16+00:00

My system is clean of viruses and malware[ I have done many scans] but the false alerts continue on the right side of whatever windows is open. I tied to kill the browser process but the alert stays even on my desktop. Is there a way to stop notifications in Windows?

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2024-02-13T17:34:39+00:00

Hi Cynthia,

I had the same problem yesterday, exact same as your screen shots. I did everything installing Malwarebytes etc and no software found anything. However trial and error suceeded! Really simple.

Go into your browser settings, I use EDGE, go to >>>>>Cookies and site permissions

                                                                                       Manage and delete cookies and site data

Top of page: Cookies and data stored

                     (***Manage and delete cookies and site data***)

Next down same page: Site permissions

                                          (**All sites**)

Next down same page: Recent activity

THIS IS WHERE YOU NEED TO BE!

The latest changes made to site permissions

You should see a list of recent sites, and you should open each one in turn and RESET Permissions, at th etop of the page, **** on each and every recent sites since they started popping up, I did them all.

No malware software worked at all for me and the moment I did this they all stopped immediately!

Really hope this helps as i know how frustrating it is.

Rob

Was this answer helpful?

500+ people found this answer helpful.
0 comments
Answer accepted by question author
Rob Koch 26,160 Reputation points Volunteer Moderator
2024-02-13T18:29:46+00:00

Though Robert Reid has the general idea, the official method for dealing with these Microsoft Edge browser notifications is covered in the following Microsoft Support article.

Manage website notifications in Microsoft Edge - Microsoft Support

The reason these aren't detected as malware is because they aren't, they're simply browser notifications that you allowed by doing exactly that, clicking the 'Allow' button displayed on some web page, possibly not even named the same, that displayed as a popup while you were browsing in the past.

The other option for these more annoying advertisers is other not the obvious 'Block', but something you might not recognize like 'Maybe next time', 'Not right now', or other longer phrases that are also often displayed in light gray, which are difficult to see. So, pay attention when clicking any popup displayed, since they're often tricks by advertisers trying to get you to accept their less reputable garbage.

All major browsers like Edge and Chrome also have these, but the methods to manage them are different and so you'll need to look elsewhere for how to deal with them on 3rd-party browers.

Rob

Was this answer helpful?

100+ people found this answer helpful.
0 comments

117 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-09-14T13:35:46+00:00

    Thank you, Rob! I've been working on this problem for hours. I wish I would've read your solution before spending $40 on Norton.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-09-12T22:40:00+00:00

    This seems to be a problem connected to browsers, and it does not mean that your PC is actually infected with a virus, so you can relax on that score, but, like you, I was really upset over it. Someone else may already have answered you, but there is a hint of what you may have to do in Robert Reid78's post of Feb. 13, 2024, which another member here, DEVILxXx1982 posted later. I have also posted re how I solved the problem with FireFox, my preferred browser. The trick seems to be to grasp the general process that successful people have followed on their preferred browsers and try to figure out how to do the same kind of thing with the browser you were using when the problem arose.

    I tried to do imitate (in Edge on my PC--not my preferred browser) what Devil did with Edge, but it didn't work. So then I figured out how FireFox was handling this sort of thing, and that worked. Some names of things or their location in my PC were different, but they were there somewhere.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-09-10T00:42:56+00:00

    How do I take a screen shop on a laptop?

    Was this answer helpful?

    0 comments