I cannot find Quick Access in the new updated file explorer.

Anonymous
2023-09-27T14:02:02+00:00

I completed the latest Windows update this morning and opened File Explorer, and the quick access was missing. I can still add files to quick access, but it is nowhere to be seen. When I search the internet, they refer to how great the new file explorer is. Without quick access, it is pretty useless to me, and I want to find out how to get it back.

I do not have AAD. However, the descriptions I see on the internet imply that I am looking at the AAD version and not the consumer version. A lot of the information to describe the new file explorer states the following "Users signed in with Azure Active Directory (AAD) will see a recommended files strip with thumbnail previews. Consumer devices will only show the “Quick Access”, “Favorites” and “Recent” sections."

I wish to see the “Quick Access”, “Favorites” and “Recent” sections." but cannot work out how to do it.

Windows for home | Windows 11 | Windows update

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Anonymous
2023-09-29T08:01:11+00:00

Hi,
Same problem here.
Under Privacy, here is just no such setting. All I can see is:
Image

What can I do now? I just can't pin anything. Can't add folders to Home. Best I can do is pin them to Start which is far from ideal.

Thanks

Quentin

I fixed this by un-checking the Show Recommended Section option.

Quick access tiles are back, but they are now arranged in a horizontal list. Seems like a couple of bugs here. But at least I have my quick action icons back.

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  1. Anonymous
    2023-11-24T02:29:02+00:00

    It took around 10 applications of the recommended changes in different sequences in order to get Quick Access to finally display.

    Thank you for your help

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  2. Anonymous
    2023-11-24T08:32:27+00:00

    What helped for me: Right click on 'Home' > 'Show more options' > 'Expand' and miraculously all my quick access folders appeared!

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  3. Anonymous
    2023-11-24T14:00:24+00:00

    This is because they never do any UAT anymore like they used to back in the old days, back then they still used to have some flaws but not as many as now.

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  4. Anonymous
    2023-11-27T05:52:50+00:00

    Yes this works - Un-check the Recommendations option and Quick Access came back for me.

    A poor 'update' that one.

    thanks all

    Lindsay

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