This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I completed the latest Windows update this morning and opened File Explorer, and the quick access was missing. I can still add files to quick access, but it is nowhere to be seen. When I search the internet, they refer to how great the new file explorer is. Without quick access, it is pretty useless to me, and I want to find out how to get it back.
I do not have AAD. However, the descriptions I see on the internet imply that I am looking at the AAD version and not the consumer version. A lot of the information to describe the new file explorer states the following "Users signed in with Azure Active Directory (AAD) will see a recommended files strip with thumbnail previews. Consumer devices will only show the “Quick Access”, “Favorites” and “Recent” sections."
I wish to see the “Quick Access”, “Favorites” and “Recent” sections." but cannot work out how to do it.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Same problem here.
Under Privacy, here is just no such setting. All I can see is:
What can I do now? I just can't pin anything. Can't add folders to Home. Best I can do is pin them to Start which is far from ideal.
Thanks
Quentin
I fixed this by un-checking the Show Recommended Section option.
Quick access tiles are back, but they are now arranged in a horizontal list. Seems like a couple of bugs here. But at least I have my quick action icons back.
I FIGURED IT OUT!!!!
SO, Go to your file explorer.
Click on the three dots (...) next to view.
Click on Options
Click on the VIEW tab
Scroll to the bottom and UNCLICK all of the options under the Navigation section at the very bottom! Unless you need one of the options of course.
Your pinned items will now show up at the top and you don't have to click home to find them!
Hope this helps!
Thank you.
OP's post is almost an year old and this issue is still unresolved. My Quick Access section is missing - I have checked Privacy > show recently used files, but it doesn't say show recently used files in Quick Access.
This is extremely frustrating, because I have to find my work folders each time. Each time I open a new Explorer window! (another issue - explorer opens home view every time).
I'm also missing the Favourites section. Overall, all I have in the sidebar is a folder structure beginning with Desktop.
To reiterate - I do have an option to Pin to Quick Access with a right click from the folder structure. Whatever's pinned doesn't show up, because QUICK ACCESS IS MISSING from the structure.
I finally got mine to show up, however, they are not under a label of Quick Access. They just show up under my Home icon at the top of the list. The Quick Access label is over in the main pane though.
Here are how I have my folder options marked...
As for the Favorites ... I have yet to figure out how that section works.
