Threads Exceptions BSOD after Windows reinstall

Anonymous
2023-08-21T17:25:05+00:00

.zip dump file: https://drive.google.com/file/d/1r4i-TIIkrmbFzS6mmtHa9buEZwk8-pJA/view?usp=sharing

I have a lot of BSOD recently from IRQL, Resource not owned, DPC Watchdog, and Kernel Security Check Failure. This started happening occassionally about 2 months ago and become more and more frequent. There is no major update like BIOS or driver that I believe caused the problem

From Windbg, it has been narrowed down to be a thread exception problem where a program tries to access or release a thread it has no access to. I ran verifier for 24 hours to get the same types of BSOD at the same frequency.

There is no driver verifier violation from BSOD and in the dump files (using recommended verifier settings) from windbg, so perhaps the driver is not the issue. Often the debugger say the culprit is various programs from sysinternals, my VPN, or a random .exe process. I did a full reinstall using media creation tool that removes all apps and personal files. I thought this was a problem with corrupted windows file that sfc or dism or chkdsk could not repair or detect. I still have the problem of getting BSOD every few hours (sometimes every few minutes) after the reinstall, but windbg gives a more consistent blame: ntkrnlmp.exe

This is followed with nt!ExpReleaseResourceSharedForThreadLite+(Hex number)

I have the newest bios from HP and windows is up to date

BSOD can happen instantly or is followed by severe lag a few seconds before it happens. There is no overheating by the CPU (hover around 70C, can spike to 90C but drop down to 60C quickly). Did windows memory integrity check, both RAM stick pass. Have not done memtest86 and prefer not to unless there is a strong reason of RAM problem

HP hardware diagnostic did not return any error (the one you run without going into windows)

A good pattern I see is that sfc /scannow ocassionally reports and repairs a corrupted file (but not all the time, even after a BSOD)

The following is the CBS folder with the log. Maybe the file that it repairs can help solve the problem: https://drive.google.com/drive/folders/1XEZLPCoyGIBh0-KF-kHr1eH6SJc8vgcR?usp=sharing

My computer is an HP Laptop about 3 years old, AMD Ryzen 5500u, 32 GB RAM (2 x 16GB Crucial 3200MHz) DDR4, no dedicated GPU, 2TB Crucial SSD (new SSD, no bad sectors.. BSOD also happens before I upgraded my SSD)

BIOS: UEFI
BIOS Version/Date: AMI F.30, 4/21/2023

Processor AMD Ryzen 5 5500U with Radeon Graphics, 2100 Mhz, 6 Core(s), 12 Logical Processor(s)

SMBIOS Version 3.3

Windows Version 10.0.19045 Build 19045 (Windows Home)

System Model HP Laptop 14-fq1xxx

Let me know if any of the links are not working of if the dump file is corrupted

Thx

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 934.2K Reputation points Independent Advisor
    2023-08-23T13:24:19+00:00

    The new minidump files all indicate RAM corruption as the cause of the latest system crashes, it is time to run MemTest86 to test your RAM, I know you indicated you would prefer not to, but it is the next step, run a full 4 pass scan with that to test your RAM for physical errors

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  2. Anonymous
    2023-08-23T13:11:25+00:00

    Already uninstalled it. I uploaded minidumps and their logs

    The last 3 BSODs had verifier on and no NordVPN. It was a bit more stable, but the problem is still there

    Link to minidump: https://drive.google.com/drive/folders/1nJWwExHz8ap6BLWgOadLJnG3kzH\_h3ZZ?usp=sharing

    Link to V2 logger: https://drive.google.com/file/d/19gVr20NPdWM2-8LFno0PeglX-2TElewO/view?usp=drive\_link

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  3. Anonymous
    2023-08-23T13:07:58+00:00

    I did update the verifier with those checks. I got 3 new BSODs

    the last BSOD was weird where it happens when no program was running. I just left the computer on idle for a couple hours.

    Link to minidump: https://drive.google.com/drive/folders/1nJWwExHz8ap6BLWgOadLJnG3kzH\_h3ZZ?usp=sharing

    Link to V2: https://drive.google.com/file/d/19gVr20NPdWM2-8LFno0PeglX-2TElewO/view?usp=drive\_link

    Let me know if you need anything else

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  4. Anonymous
    2023-08-23T08:55:35+00:00

    If there are no major performance problems including very slow boot then add these WDV customized tests.

    [ ] 0x00000200 Force pending I/O requests. 

[ ] 0x00000400 IRP logging. 

[ ] 0x00002000 Invariant MDL checking for stack. 

[ ] 0x00004000 Invariant MDL checking for driver. 

[ ] 0x00008000 Power framework delay fuzzing. 

[ ] 0x00010000 Port/miniport interface checking. 

[ ] 0x00040000 Systematic low resources simulation. 

[ ] 0x00080000 DDI compliance checking (additional). 

[ ] 0x00200000 NDIS/WIFI verification. 

[ ] 0x00800000 Kernel synchronization delay fuzzing. 

[ ] 0x01000000 VM switch verification. 

[ ] 0x02000000 Code integrity checks.

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  5. DaveM121 934.2K Reputation points Independent Advisor
    2023-08-23T06:30:39+00:00

    That data does indicate a virtual driver associated to NordVPN as the cause of the crashes, please uninstall that software temporarily from your PC and wait to test if it is stable.

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