Internet stopped working and says “You’re connected using a virtual network adapter.

Anonymous
2023-08-31T18:59:21+00:00

says “You’re connected using a virtual network adapter that we can’t test”. I’m not using a virtual network adapter though

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-01-03T17:38:01+00:00

    I have the same issue and the same model

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  2. Anonymous
    2024-01-05T07:28:04+00:00

    Saved my bacon - thanks!

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  3. Anonymous
    2024-01-06T02:43:26+00:00

    This happened again. This time I did NOTHING OTHER THAN shut down and then start, and it worked. So, at least in my case, I'm not sure anything else was ever required. But to be clear: MERELY pressing restart didn't lead to a solution; I shut down, waited probably less than a minute, and started up.

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  4. Anonymous
    2024-01-09T20:31:47+00:00

    Replying for the benefit of anyone like me who had the exact same thing happen to my son's ASUS Vivobook Pro with the same version of Windows. I hooked it up to the router with an ethernet cable and a USB-ethernet adapter I had in my box of oddities, and downloading/installing the pending Windows updates appears to have fixed it. Wi-Fi is back up and running when before there was nothing.

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  5. Anonymous
    2024-01-11T18:14:59+00:00

    My solution was to type 'recovery' in search box, click on 'recovery', then 'Open system restore' and go back in time.

    Cheers,

    Gordon N.

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