Internet stopped working and says “You’re connected using a virtual network adapter.

Anonymous
2023-08-31T18:59:21+00:00

says “You’re connected using a virtual network adapter that we can’t test”. I’m not using a virtual network adapter though

Windows for home | Windows 11 | Internet and connectivity

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  1. franco d'esaro 25,181 Reputation points Volunteer Moderator
    2023-08-31T19:22:38+00:00

    Specify the make and model of your computer and how do you connect to the internet, via LAN or WiFi?

    Go to Network Connections and post a screenshot.

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  2. Anonymous
    2023-08-31T19:55:06+00:00

    HP Pavilion Laptop Model 15-eg2025nr. Connect using WiFi. WiFi still works on all other devices. I was using my laptop and then it randomly disconnected. The WiFi tile is missing. When go to network center it gives me that message that I originally posted.

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  3. Anonymous
    2023-08-31T20:38:19+00:00

    it appears I have no network adapter running. I’ve tried reinstalling drivers from a flash drive but no luck. Could it be the actual network card going bad?

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    5 people found this answer helpful.
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  4. Kapil Arya 38,471 Reputation points Volunteer Moderator
    2023-09-01T10:30:02+00:00

    Hello,

    Try the Network Reset once:

    https://www.kapilarya.com/how-to-reset-network-in-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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  5. franco d'esaro 25,181 Reputation points Volunteer Moderator
    2023-09-01T12:02:28+00:00

    Go to Device Manager, expand network adapters, post a screenshot.

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