Internet stopped working and says “You’re connected using a virtual network adapter.

Anonymous
2023-08-31T18:59:21+00:00

says “You’re connected using a virtual network adapter that we can’t test”. I’m not using a virtual network adapter though

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2023-11-11T17:40:52+00:00

    HP windows 11 laptop

    I am using WiFi

    i am getting this message: You're connected using a Virtual network adapter that we can't test

    I

    have restarted my computer twice

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  2. Anonymous
    2023-11-04T02:48:23+00:00

    After trying many of the suggestions here, including a network reset, I found an optional Lenovo firmware update under the Windows optional updates. After the firmware update, wifi is restored.

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  3. Anonymous
    2023-11-04T01:28:41+00:00

    Plugging into a wired network connection with a USB to network adapter and restarting reestablished internet connectivity. Running Windows Update and installing the 2023-10 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5031455) did not resolve the issue. It appears that the wireless network adapter is gone.

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  4. Anonymous
    2023-11-04T00:57:12+00:00

    It happened tonight with my Lenovo with a Windows update. Thanks Microsoft!

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  5. Anonymous
    2023-10-27T17:34:05+00:00

    I am having the same issue for an ASUS Zenbook.

    I've even reinstalled the asus drivers over a flash drive. I can't connect to wifi and network&internet tests say "You're connected using a virtual network adapter that we can't test".

    How can I fix? Attached is my device manager.

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