Internet stopped working and says “You’re connected using a virtual network adapter.

Anonymous
2023-08-31T18:59:21+00:00

says “You’re connected using a virtual network adapter that we can’t test”. I’m not using a virtual network adapter though

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

58 answers

Sort by: Newest
  1. Anonymous
    2024-01-06T02:43:26+00:00

    This happened again. This time I did NOTHING OTHER THAN shut down and then start, and it worked. So, at least in my case, I'm not sure anything else was ever required. But to be clear: MERELY pressing restart didn't lead to a solution; I shut down, waited probably less than a minute, and started up.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-01-05T07:28:04+00:00

    Saved my bacon - thanks!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-01-03T17:38:01+00:00

    I have the same issue and the same model

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-12-29T15:56:11+00:00

    I did the troubleshoot, other, windows update and restarted, this didn't work... But then when I shut down and powered on, it was fixed and I'm back online

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-12-06T22:07:11+00:00

    How did you resolve this?

    Was this answer helpful?

    0 comments No comments