Internet stopped working and says “You’re connected using a virtual network adapter.

Anonymous
2023-08-31T18:59:21+00:00

says “You’re connected using a virtual network adapter that we can’t test”. I’m not using a virtual network adapter though

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2023-10-07T09:49:57+00:00

    Facing same issue with HP Envy x360 laptop 15

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  2. Anonymous
    2023-09-08T21:40:12+00:00

    I have the same problem as the original poster. I tried this and it didn't help. Though the troubleshooter is chamged and is now saying, not connected to ethernet, even though I'm not trying to use ethernet. (Don't have cable plugged in or anything). And as with OP, the wifi symbol isn't appearing so I can turn the wifi on/off whether I want to or not. Oh, and Like OP, I also have an HP Pavillion (though idk the exact model)

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  4. franco d'esaro 25,181 Reputation points Volunteer Moderator
    2023-09-01T12:02:28+00:00

    Go to Device Manager, expand network adapters, post a screenshot.

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  5. Kapil Arya 38,471 Reputation points Volunteer Moderator
    2023-09-01T10:30:02+00:00

    Hello,

    Try the Network Reset once:

    https://www.kapilarya.com/how-to-reset-network-in-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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