Internet stopped working and says “You’re connected using a virtual network adapter.

Anonymous
2023-08-31T18:59:21+00:00

says “You’re connected using a virtual network adapter that we can’t test”. I’m not using a virtual network adapter though

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2023-12-29T15:56:11+00:00

    I did the troubleshoot, other, windows update and restarted, this didn't work... But then when I shut down and powered on, it was fixed and I'm back online

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  2. franco d'esaro 25,181 Reputation points Volunteer Moderator
    2023-08-31T19:22:38+00:00

    Specify the make and model of your computer and how do you connect to the internet, via LAN or WiFi?

    Go to Network Connections and post a screenshot.

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  3. Anonymous
    2023-10-19T17:25:50+00:00

    I have resolved by resetting to factory settings, it works now. But I may see the issue again when any patch applied.

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  4. Anonymous
    2023-10-19T17:20:59+00:00

    I HAVE A SOLUTION!

    My dad is in IT and this issue was a FAQ yesterday.

    Basically, Windows had a HUGE UPDATE, and you need a new driver (so removing the OG and getting a new). My IT department at work did it for me for free.

    I don't know how to do anything more than what I've said above, but that's what caused the problem and that's what you need to do.

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  5. Anonymous
    2023-10-07T09:49:57+00:00

    Facing same issue with HP Envy x360 laptop 15

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