windows will get stuck if I don't go to BIOS UEFI (F2)

Anonymous
2023-09-26T06:00:03+00:00

So I tried turning off ULPS from AMD, then after I turned it off I immediately restarted the laptop, and since then Windows stuck happened, every time I restarted it would definitely get stuck when loading, but when I opened BIOS F2 then returned to Windows, it didn't cause a stuck and I was still able to open windows as usual, then I immediately turned ULPS back on, and I tried restarting again to see if it was still stuck, and the answer was yes, even though I had turned on ULPS the stuck still happened and I didn't know what to do, I've searched tutorials on YouTube but none of them are the same as mine, so now I have to type F2 quickly every time I want to use my laptop so it doesn't get stuck at the Windows logo, is there a solution? and I've reset Windows, and I reset my entire hard disk too, and it still happens.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2023-09-26T10:22:22+00:00

    And it will freeze suddenly when in this menu

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  2. DaveM121 935.7K Reputation points Independent Advisor
    2023-09-26T10:23:13+00:00

    Are you unable to select an option on that language screen to progress with the setup?

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  3. Anonymous
    2023-09-26T10:40:27+00:00

    Because if I don't open the BIOS first it will definitely get stuck, and in the case of recovery, I have previously tried going into that mode and the result is the same as not being able to select the language

    And I will try your suggestion to open the boot tab, I will give you a screenshot later, I have to use this laptop for small work first, and I am very grateful,For your help so far, Thank you.

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  4. DaveM121 935.7K Reputation points Independent Advisor
    2023-09-26T10:46:27+00:00

    Glad to help!

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  5. Anonymous
    2023-09-26T11:55:21+00:00

    this is the boot tab,and those that use the recovery environment end up in srttrail like that

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